Eastbourne, United Kingdom
29-31 Langney Rd
$$$
+441323431786
N/A
Staff lack training and seem incapable of understanding the Colonel Rewards app. Been here many times and been told I can't use the rewards app. Both KFC's in Eastbourne are absolutely shocking for service.
like
Great recent renovation, looks so new
The customer service is horrific and a few times when I have ordered I have thought why even bother coming here but its on my doorstep, also lord help you when you ask for ketchup or mayonnaise as you will just get a dirty look! Go to the one near Tesco is my advise or even call there head office to let them know what a shambles it is
awful...... made to wait forever and then asked to wait again as they had sold the boneless chicken I was waiting for.. absolute joke
Rip Offs! I asked for a 3 piece MEAL which should consist of 1 wing, a thigh and a drumstick. What I got was 2 wings and a drumstick. This isn't the first time it happened. It happened quite a few times. The chips was over cooked and the 7 up tasted more like soda water. Very bad service. They give a bad name for KFC. They need training and a new manager. Never going there again and so is my entire family and friends.
A little unkempt first visit but when I went back it was clean and empty...food was very fast and tasty .....
Getting better service used to be terrible but much better now. Just need to manage to serve hot fries which are consistently cold and will give you 5 stars Still cold fries how are they so consistent. Really untidy tables not cleared and rubbish on floor tables need a good clean. How long before they replace the broken window. On my visit lot's of flies crawling about. Needs a good deep clean and change of manager. Now closed thank goodness it was a real dump.
Had ordered online: Regular Fries, Flaming Wrap, Snack Box-popcorn chicken, Regular beans. Was shocked they were all lukewarm when KFC is right round the corner from me, not to mention how pitiful the wrap was in size. The standards of KFC have declined dramatically and o will no longer buy from them specially when it's 2.99 delivery aanndd a service charge 50p! Forgot to mention the Snackbox was supposed to be large chips, what a lie
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