Eastbourne, United Kingdom
Unit 1 Hampden Retail Park, Lottbridge Drove
$$
+441323524360
N/A
Attended their parent and baby event today and was very impressed by the knowledge and amount of staff. We were dealt with by Dawn a few weeks ago and today, we were helped by Sian. We received a very friendly service and the information provided has helped us buy what we really ‘needed’. There was no pressure to buy at all, which encourages you to make an informed decision in your own time, making the overall shopping experience a very enjoyable one. This relaxed approach did not discourage us from spending our hard earned money! Even though it may not be as big as some of the other branches, I would certainly recommend this branch (because of the staff) ... thank you Mothercare Eastbourne.. we will be back!
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I loved it because it's perfect for babies and dolls
Ashleigh was just so helpful and patient. Her knowledge of the products helped us choose the right items specifically for our needs. Thank you Ashleigh once again.
Having purchased a car seat for my granddaughter, Ashleigh was so helpful and reassuring when fixing the car seat in my car , which was rear facing , after a couple of months , and my granddaughter is now 1 year old , i went back and asked Ashleigh if she could put the car seat in front facing, which she did with no trouble and made me feel less stress , thanx again Ashleigh .
Visited Eastbourne Mothercare today .I ‘d viewed two items on line so hoped to see the produces in the ELC section of the store and purchase .I couldn’t find them so asked a assistant. Neither items in stock,I was shown another produced which wasn’t suitable .Very poor display of Early Learning toys displayed .Such a shame this store needs to improve stock and assistance knowledge of toys ; lets hope it gets ready for Christmas,at present this large store is no encouragement to support a local shop and prevent online shopping for choice and lower prices .
Helpful and friendly staff. Brought a few car seats from them via click and collect online and they were fitted well. Good for other general mothercare bits too, and I swear there's always a sale on!
Been there today and stayed more then 30 minutes and nobody bothered to ask us if we need any help and then we ask for some help and they told us they had a customer.In whole store was 3 customer and 5-6 staff person. Don’t waste your time there
Can't give negative number of stars, but would if I could. Went with my daughter for a 300 car seat, not only did they put my grandson in a car seat that's not supposed to be used before washing they managed to break it as well. When challenged the National Trainer and supposed expert hadn't a clue. Avoid if you can!
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