Eastbourne, United Kingdom
Ashford Rd Unit R03, The Beacon
$$
+44 1323430649
N/A
DeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerKids' menuSmall platesWine
Worst Nando’s restaurant in the UK. Me and my partner have been “BANNED” from here for “COMPLAINING” personally I’ve never heard of this in my life? We have been Nando’s customers since 2014 way before this store opened so we are aware of what the food standards should and can be up to. So we complained dining in like normal people would if they weren’t happy so they sent our food back replaced it and apologised. We finished our food like normal and upon exit the manager came and told us we were banned and not welcome anymore? Of course we were in shock as we had done nothing wrong to warrant us getting banned? We didn’t kick up a fuss or disturb any customers OBVIOUSLY otherwise they would of kicked us out from the onset and not returned our food and remade it? ABSOLUTELY DISGUSTED.
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Had a home delivery and very disappointed. Chicken was dry as a bone as were the halloumi sticks. Order and delivery was very quick, so not down to the courier in any way. Very expensive for what we received. Enjoy Nandos in the restaurant but would never order a home delivery again.
Nandos have a great virtual queuing system. This means we can go about our shopping and be contacted when a table is free. My wife and I both had The Imposter, a tasty vegan addition to the menu. The sides staff offered us were the fries, seasoned fries or broccoli. If you look online and don't have allergies, you could also have the rice and garlic bread that are also vegan, but staff couldn't guarantee this. Due to current restrictions meant staff conduct table service, even doing your refills. For us this offered a better eating experience. I'm so pleased there is now a vegan option at Nandos so we can go as a family. Well done Nandos - now just turn it into a burger.
They've got it figured! Digital queuing system, online ordering and payment from your table, bottomless drinks refreshed. Felt safe and just as importantly the food was lovely!
Great atmosphere. Spacious a perfect place for family gathering. I strongly advise anyone to pop in and try what Nando’s has to offer. Definitely will be back. Perfect to have a meal before or after shopping
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