Eastbourne, United Kingdom
Unit 1, Sovereign Harbour Retail Park, Pevensey Bay Rd
$$
+44 3330055644
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Now open, great summer dresses, no problem getting refund if doesn't fit.
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ok service felt little lost with the social distancing
Poor customer service. Don’t seem bothered. Arrived to collect a few packages. In all fairness we arrived 1 hour before our collection time. The staff said “your packages are here but there are a lot that arrived so”. We live a 15min journey away from this shop, not their fault, however to tell a customer their purchases are there but the staff can’t be bothered to spend a few moments to go and find them I personally find extremely unprofessional and poor customer service. After I have collected my current purchases I won’t be using this store again. I’ll either use the new and improved Next store in Eastbourne town centre or buying online. Your need to rethink your customer service strategy. Without customers you won’t have a business. With increasing competition for you I suggest you put new measures in place as you have lost a customer in me.
Good selection of clothes but better service and nicer staff at the town centre branch.
Deli
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