Eastleigh, United Kingdom
17 Oakmount Rd, Chandler's Ford
N/A
+442380263026
New client at surgery. The procedures concerning covid safety are very reassuring everything is contained in plastic that can be staff cleaning bannister rails etc. Good entry procedures temperatures checked before entry, sanitizer which you are asked to use masks in place as well as Screens Waiting room has not been at all crowded only myself so far ! Well organised. I've been very pleased with work done. They are all very pleasant and the practice has a calm feel and the dentist has taken time to just chat with you as you sit down which is good for dissipating anxiety. I feel confident that I can safely visit without too much concern about covid
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I was given an appointment within 24 hours. My toothache was sorted there and then as Martyn skilfully removed my broken tooth! Wonderful service and no more toothache. All staff in PPE and I felt quite safe - constant cleaning routine. Well done to you all and my grateful thanks.
Thank you Smile Dental Care for supporting Hiltingbury Schools PTA by sponsoring our Business Directory. Your support is valuable as is your role in our local community.
Beware if you're thinking of having cosmetic work done here and you're not a regular client of theirs. I was really pleased with the results of the work I had done four years ago - I even sent them a card at the time to say thank you! But now it's time for some maintenance (perfectly normal for the treatment I had) they don't want to know. Really disappointing as I now have to start from scratch to find another dentist to maintain this dentist's work - and apparently there's no one in the area they can recommend either?! So be wary if you're having work that will need maintenance over time as they seem to only be interested in people who have regular routine appointments there too. Don't promote your business for specialist cosmetic work if you're not bothered about seeing it through and looking after clients in the long term! I would never have gone here for treatment if I thought that I would be treated this way further down the line. So top marks for the initial treatment - minus figures for the non-existent aftercare and customer service.
My family have been visiting Smile Dental Care for years and will not go anywhere else! Fantastic service, professional staff and very calming atmosphere. The ladies on reception in particular are all very helpful. I would highly recommend.
Deli
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