Eatontown, United States
137 NJ-35
$$
+17325440734
N/A
Amazing place. Such a huge collection of toys. There are a wide number of sections like Marvel, Sports, Cards, WWE, and so many yours under each section. There are also small cycles and even dressed for kids. You can also find good discounts on many sections.
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We did not have a pleasant experience. We went to find and purchase a battery operated car for our niece as it was her 4th birthday. We asked for the Barbie Jeep Wrangler which was on display and they mentioned it was out of stock, so we asked if it can have it shipped to the recipient and unfortunately that was not possible as well, b/c they don't have anymore left at any of the stores. She then continued ahead and said this product is completely discontinued. We asked if we can buy the floor model, which was not possible as well. We lastly asked her about another battery operated car & that if any were available. They were also sold out. These cars are priced at 250-500. They did not have any cars available. This fueled an already irate customer. To finally add more, we found something small such as a jigsaw puzzle and stood in line, they then chose to help everyone else except me this made things more prejudice than I expected. I would never return to this store or spend my money there. PS - Be careful electric sockets are open, don't let your child wander aimlessly.
A majority of the staff is kind and sweet. Especially Nicholas at Customer Service. The store is almost always clean year round and there's always a smile around the corner of each Aisle. The customers are not always nice but there are many kind and sweet customers who add to the shopping experience as well as the Retail employeement experience. I've grown up with this Toy Store and I am proud to have been a Toys R Us kid.
It's a great place to shop for birthday gifts and find toys for your kids. Make sure you sign up for a toysrus credit card and get 15% off your stuff. Plus get 10% on Thursday and double your reward points. If you needed any help to find something. Come to our Eatontown store. You will have a great experience.
Clean, friendly, large. Would be 5 stars but selection of very popular things isn't kept up enough. I think buyers need to over estimate quantities on popular items. This isn't the first time they were out of what I was looking for.
Great place for kids and their parents. Don't buckle under, fight to stay open keep an American institution alive.
Humongous! Has every toy, but still overpriced. I also went there today to look for a specific item, and there computers were down so they couldnt tell me. The customer service girl was very sweet though! Also she knew how to direct me exactly where to look
Disappointed, thought they would offer better pricing now that they were going out of business. 5-10percent discount on overpriced items was a joke. Guess that's why no one shops there anymore.
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