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PetSmart

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Eden Prairie, United States

petsmart.com
Pet groomer· Personal trainer· Pet adoption service· Pet boarding service· Pet supply store· Veterinarian· Pet store

PetSmart Reviews | Rating 4.3 out of 5 stars (5 reviews)

PetSmart is located in Eden Prairie, United States on 11200 Prairie Lakes Dr. PetSmart is rated 4.3 out of 5 in the category pet groomer in United States.

Address

11200 Prairie Lakes Dr

Phone

+1 9529414660

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Anonymous A

Took my pup for both grooming and training and both were absolutely terrible. My pup had been previously trained so I just wanted to work on skills and socialize with other pups, but the trainer was horrible. All the dogs were barking and trying to pull and one was even more aggressive because it was a rescue, but instead of trying to work with the pups she opted to put mine in a gentle leader. Her reasoning was that “I can’t control him” even tho he was pulling just like the other pups and claimed that he could do everything other dogs could with the mouth thing on. He obviously couldn’t because he had a hard time breathing and couldn’t fight back when the other pups were let off the leash and barked/went at him. She also would subtly call me/my pup out, and was overall very close minded especially for someone working with young pups. I understand that everyone has their different opinion and view on mouth guards and I respect her professional opinion but I do not believe this was necessary in my pups case and I think she could’ve been a lot more patient. To top it all off, whenever I brought him to the groomer at this location they didn’t file his nails and barely washed him right. (For the package I paid for he was supposed to be conditioned but he felt nothing like conditioned and I know because I’ve taken him to other pet smarts and they were way better). Overall I do not recommend this location or their trainers. I am appalled by their method of training and absolutely will not be going back.

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Janie P

Great price and great customer service. I used to go to Petco, but they can be expensive and not many options.

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Amanda Schlosser

Bought two 100 watt mercury vapor bulbs and brought them home to put them into their fixtures. 1 bulb sounded like a maraca and the other looked like a standard flood light (had 120 watts written on the bulb). Go to Pet Supplies Plus just down the road rather than here (when we called to notify PetSmart of the issues, we were recommended to go to a competitor anyway). We had a much better experience elsewhere.

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Andrew Moore

Truckers: Blind side backing, but manageable. Come in behind mattress firm, otherwise you will not be able to hit the dock. Again, the staff is pretty cool and they're fairly quick about getting you out. You can leave via the non mattress firm side.

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Jay Smith

They genuinely care about the animals here, its very clear

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