Edgewood, United States
2 Marietta Ct ste f
N/A
+15052861049
I had all my questions answered, and help things I was not too familiar with. Excellent customer service. I am very happy to have come in.
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Maria was very capable and knowledgeable in transitioning from my old phone to new phone. She also helped review and adnhst my cellphone plan. This was a good experience.
I can't remember the last time I received such competent, courteous and professional service. Makes Verizon worth every penny!
Worst service ever. Condescending and lying people. Whom ever reads this, be aware, you are not dealing with Verizon. This people will not stand by their word and if you call Verizon they can not help you because its a different company. If Verizon is the only company that services your area, like in my case, go the extra distance and go to a company store. It is well worth the time.
After waiting patiently for an hour for assistance, because the young man was assisting another customer. Another female employee came out of the back office didnt know how to do her job the young man had to stop to assist her. And she still didnt even give me a receipt. She was very slow and not well trained.
If you pay your mobile account here with cash there are no fees or taxes!! Unlike ABQ stores where it'll be an additional 5 or more. And there's almost never a wait time. Quick, easy and cheaper for East Mtn. residents.
The woman who helped us was friendly, knowledgable and capable.
My experience at this place was awful. I went to this place primarily because of the apparent good reviews but the two ladies were extremely rude. When I first entered their store they never said hello or anything, then they shouted something awkardly, which I couldn't understand because of my hearing loss. Then they refused to help me with my account problem and questions, I mean they just brushed me off and told me to go to a main Verizon store. Maybe they were just having a bad day , still I would rather go to abq :/
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