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Woodcroft Medical Centre

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Edgware, United Kingdom

mulberrymedical.nhs.uk
Doctor

Woodcroft Medical Centre Reviews | Rating 1.2 out of 5 stars (7 reviews)

Woodcroft Medical Centre is located in Edgware, United Kingdom on Gervase Rd, Burnt Oak,. Woodcroft Medical Centre is rated 1.2 out of 5 in the category doctor in United Kingdom.

Address

Gervase Rd, Burnt Oak,

Phone

+44 2089591868

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Sandra Okwukaogu

The receptionist at the medical centre was very rude and unprofessional! Very poor customer service and the lack of compassion and kindness was just shocking!

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Lee Wolfe

Terrible patronising Doctors at this surgery, they could care less about their patients. I got my COPD diagnosis over the phone last May from the doctor and basically since then I've had lots of issues with my lungs, all they keep doing is shoving Antibiotics and Steroids down my throat and now they've basically said we can't help you, go to hospital.. They've never even seen me or continued to investigate my condition, they just seem to be using this Covid situation to do less and less. Apart from Dr Lamb this is the worst surgery I've ever had the misfortune of dealing with, disgusting.

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Chaise H.Fiazi

The worst surgery ever! You call them literally 100 times and no one answers the call I have even witnessed all the ladies sitting at reception and stuffing their mouth with food with not a care in the world. I called 111 for a (non corona related) emergency and they've advised me to contact my GP for an emergency appointment to get treatment yet no one answers the booking line or even the reception line. I hope one day them ladies have an emergency for themselves or for one off their family members and no one is there to help them. Bad karma will come their way, they need to be sacked and the GP need to take on proud NHS workers who love helping people and working in a GP. Yes I said it. Unprofessional!!

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Maisam Beden

Horrible, tried to get an appointment and was told that I'm not even registered with them, that's ridiculous since I've had appointments and even done a blood test with them, another case my brothers monthly medication that's he lives on was not given to him, contacted them every day for 10 days for it and was only given excuses to why we had to wait, at the end had to argue with the rude receptionist to get a proper answer.

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A S

Waited 30 minutes to be connected this morning and I was told there were no appointments but had to call at 2:00pm. I will have to wait another 30 minutes if I get through. Then the receptionist hung up on me. Totally unprofessional! I called again three days running and was not offered an appointment. Then I found out that on Friday, 21/2/20 there was no GP in the morning. It appears that the surgery is staffed with a GP part-time basis. If I had known about this, I would have moved long ago.

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Kathy Borg

You can never get an appointment at this surgery it drives me insane! You phone first thing in the morning hang on the line for half an hour sometimes more to told to phone back in the afternoon for the same thing to happen again, this cycle can continue for a week and more. The receptionist thinks she medically trained and wants full details why the appointment is needed. I said to her today that the NHS moan that people do not use the service correctly but how can they when you can never get an appointment with the Doctor ......... Is it any wonder that people end in over crowded walk in centres or A&E !!!

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Solar_ Paradox

Absolutely dislike the receptionists in this centre. Very rude, ignorant AND arrogant. Just visited now and had one of them shouting at me through the intercom. Not pleased and just unproffesional and disappointing staff.

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