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L A Hair Solutions

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Edinburgh, United Kingdom

lahairsolutions.co.uk
Barber supply store· Beauty supply store· Hair salon· Wig shop· Beauty salon· Hair removal service

L A Hair Solutions Reviews | Rating 4 out of 5 stars (5 reviews)

L A Hair Solutions is located in Edinburgh, United Kingdom on 92 Comiston Rd. L A Hair Solutions is rated 4 out of 5 in the category barber supply store in United Kingdom.

Address

92 Comiston Rd

Phone

+44 1314529000

Service options

DeliverySame-day delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Amy Straiton

Luvvelly staff who work very well and very nice to talk to. Merry Christmas and a happy new year

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Stacey W

Had my first visit back to LA Hair Solutions today since lockdown began! I felt a bit nervous as haven’t been out much but the salon was immaculate with all the appropriate measures in place. The team are lovely and Sarah did a fantastic job with my hair like she always does. You are all doing a great job and I thinks it’s obvious how much your clients have missed you while you were closed! Thank you so much and looking forward to seeing you again next month!

S

Shona Cameron

During Covid this company has worked above and beyond the current circumstances by doing home delivery to ensure the service continues. Within 24 hrs of sending a photo of my current hair i recieved 4 wigs to try at home. Hand delivered. Professional, friendly staff. Thank you to the team who work there.

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Paula Gonzalez

Made an appointment to try wigs as I was due to start chemo. Louise was lovely and I chose 4 wigs, was told they would be ordered and would take 1-2 weeks to arrive then someone would phone me to arrange an appointment for me to try them. Four weeks passed and no one phoned so I called them, was told someone would call me back but no one did. I phoned again a week later, same thing. Phoned again a week later and was told one wig had been discontinued and there was another one in stock. So out of four wigs they had managed to get only one and no one had phoned to let me know. No apology. I asked them to return my prescription so I could go elsewhere but I'm still waiting. My hair is now falling out so I have no hair, no wig, no prescription and I'm so fatigued with chemo I have no energy to go elsewhere. This is a really distressing situation to be in. Really, really, really poor service and absolutely no apology, totally not bothered on the phone. There are other wig shops in Edinburgh that cater for cancer patients and they certainly can't be worse than L A Hair Solutions. *** Update *** After one week of waiting for my prescription to be returned I phoned again and was told the prescription had not been sent! I asked why and was told that the manager was away and no-one else was allowed to post anything except the manager (?) So they were waiting for the manager to return and post my prescription. I reminded them that I had started chemo and that I had no hair, no wig and no prescription and asked if they thought it was OK to keep my prescription for a week. The woman replied that she just did what she was told. The prescription eventually arrived with a compliments slip from Lynn Barton, owner, saying 'apologies for any inconvenience'. Avoid this business, they really have no idea.

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Joyce Murphy

Terrible experience especially for people who require to wear a wig through ill health. No compassion

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