Edinburgh, United Kingdom
97 Oxgangs Rd
$$
+44 1314451797
N/A
Outdoor seatingDeliveryTakeawayDine-in
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
AlcoholBeerCocktailsFoodFood at barSpiritsWine
When we arrived we were sat next to a fan heater. The place was very cold and on checking the radiators the heating wasn’t on. The waitress didn’t know much about the menu, we had to ask if the set menu was available, after checking with her manager she told us to pick any starter and main from the menu which was wrong the set menu was at the back of the main menu. My partner ordered the breaded mushrooms as a starter which arrived overdone and burnt looking. After our starters we asked to be moved to the fire as we were freezing. My mum and I ordered sandwiches on white bread but when they arrived they were on brown bread and my partner ordered the lasagne which was dry and barely warm. Once our sandwiches had been changed they arrived with no butter on the bread and very dry looking. I then asked the waitress for some ketchup, mayonnaise and butter. When these didn’t arrived I then went to complain to the manager about the service we had received only to see the waitress I had asked for ketchup etc washing a table so had clearly not even bothered with my request. There was no excuse for the service as the restaurant was empty. The whole experience was a shambles and we certainly won’t be back,
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Lunch menu fab!! Great service and attention to customer service as well as great value for money!
Great experience at the Tryst! Would definitely recommend
Came here for a meal with my husband for the first time and can’t recommend it enough. Food was lovely and manager Robert couldn’t have been any nicer, made us feel really welcome. Will definitely be back. Well done Robert and team. Xx
Took my wife and mother and father here was a nice little quiet pub lovely please to be feels right at home there. Only reason for the lack of 5 stars would be the wait for the food took alot longer than expected when there wasn't many people in but overall a very good experience bar staff were great and the food was to will definitely be returning here.
Had a lovely meal with 3 other friends tonight. I had the 10oz Stake which was cooked to my liking. Friends had scampi and two of the currys. Everyone enjoyed our meals. We will be back soon. Thanks for a lovely meal. Gary
3 meals ordered 2 arrived, after a bit time I asked where my meal was the waitress went to check came back to tell me she forgot to order it. A poor apology and asked if I still wanted my meal. I asked how much longer would I have to wait 15 minutes she said. As my son and daughter in law were nearly finished I told her not to bother she walked away and came back a few minutes later to say I could get my meal in a few minutes my son and daughter in law were now finished I said no I don't want to eat while my family watched me eat alone so she just walked away. I then asked for the bill no apologies given. It was a couldn't care less attitude. Staff need to be more aware of the customer needs. The waiting time could be improved. So as you can see I certainly won't be back and I certainly won't encourage anyone visit. That was my second visit. My first visit was for the Sunday roast which was off the menu.
Came for meal for the first time and would definitely come back. Food was good and good service and staff very welcoming and friendly.
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