Edison, United States
55 Parsonage Rd Unit 368
N/A
+1 7329068081
Amazing store and staff!!!! I was a bit nervous at first because this would be my first time shopping at this company, but the staff reassured me and made me feel right at home!! They have so many options to choose from! I spent almost 2 hours just looking. The surprising thing is, the staff didn’t get frustrated! They took the time to explain each piece and it’s prices. They are very transparent with their prices! They have options for frugal buyers and options for those that like to splurge. Will definitely make the trip back here again!!! 10/10, Totally recommend!!!!
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Sterling Optical in Menlo Park Mall is not only convenient it is excellent. The Staff is knowledgeable and always friendly. They will patiently go through frame choices with you and offer advice and suggestions on what looks the best, Sandy is particularly great to work with. On a recent visit they walked me through methodically what my Insurance plan covered. I highly recommend them.
Five stars aren’t enough — Felix and his awesome staff are wonderful and knowledgeable! When I called to make an appointment with the doctor, the associate walked me through all the steps needed to schedule a visit and booked me for the next day. Once I arrived, I was impressed with their COVID safety precautions and felt safe shopping for my new glasses. I was in the chair within five minutes of arriving (right on time for my scheduled appointment) and after an extremely pleasant eye exam, I was ready to pick out my frames. Felix helped me out by showing me several frames, making recommendations on what would look best, and offering his extensive expertise on the types of lenses they offer. He is very polite and answered every question with a smile! The best part — prices no other optical can beat. If you’re looking for new frames and an eye exam, look no further and head to Sterling Optical at Menlo Park Mall ASAP!!! Thank you to Felix and the staff for your exceptional service! I’ll definitely be back.
I normally do not go out of my way to leave reviews however this felt necessary. I stopped by a few weeks ago for a regular contact and frame checkup. During my appointment I mentioned that the fitted contacts I was wearing gave me blurred vision in one eye. The Dr scratched something in his notepad but never gave me a different Rx lens for the fitting. I left confused and did not bother to ask trusting the doctor knew what he was doing. At the counter I was told if there are any problems I can come back for a follow up. Two days passed and I had to take the contact out, I couldn’t see out of my right eye. Long story short, when I went back to have this issue resolved, the Dr and staff made it seem as though it was my fault! I was so flustered and disappointed at the lack of experience, manner, and professionalism I simply asked the doctor to write my old Rx prescription so I can be on my way. Clearly this staffing is more concerned with their ego than meeting their clients needs and addressing their concern. I will NEVER do business with Sterling again and unfortunately will have to file a claim with my insurance for the first time.
Best place for glasses. Store has great variety. Was able to find perfect frame and glasses were ready for me within one hour. Will definitely come back again
This place had excellent customer service, with very kind and energetic staff. There is an amazing selection of frames at very good prices, and the staff have a good eye and are very helpful in finding the right pair. Overall, a 10/10 experience! I will be coming exclusively here for all my eyewear needs.
The prices were very affordable. Service impeccable. Extreme quality glasses, phenomenal experience!
The best service ever .Felix it's true professional, very knowledgeable and caring person. I highly recommend this business to everybody we need good eyeglasses.I usually get two pair glasses, one regular and one sunglasses .I always receive 50% discount on a second pair.
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