Edmonton, Canada
5419 125a Ave NW
N/A
+1 7806515720
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I came to get an estimate for some damage to my vehicle and the service was friendly and courteous. Everything was explained and a copy of the estimate was provided. The front office was clean and tidy and well lit. Very professional looking. As it turned out I did not not go with Carstar estimate but everything about this place was great.
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Customer service was 100%. As a semi new driver, I had a grocery list of things to do for my car. Erkan went above and beyond to help me fix my car and gave good advice. I also found out that my car had rail rust, which is treatable (I used CarPros IronX from Auto Obsessed). I'm so thankful I don't have to get a new car. The mechanic's paint touch-ups were a perfect match. My front bumper's grille was replaced as I requested and it looks great! The grille came in quickly within the week and the job was done in under 2 hrs! After that, I came back to have the block heater cap installed, the lady at the front desk recognized me and was so nice and the gentleman happily installed it for me in less than 5 mins. I hope I don't have to come back for any major work for my car. If I have to, I would recommend here. Everything went smoothly. My car looks (almost) new again. My experience was very good and educational. I'm very pleased. Five stars.
I was extremely impressed with the service that I received at Carstar Edmonton East. The staff were friendly and knowledgeable. My repairs were completed quickly and my vehicle looks great! I would definitely recommend this place to anyone who needs body work or windshield replacements done. Also, their pricing on windshields are amazing! Fantastic service from start to finish!
So impressed with the speed and quality of the service I received at Carstar. Having a car collision is a traumatic experience so to have the repair done in such an efficient and professional manner made the ordeal much easier to deal with. Thank you Carstar!!
Firstly, I would like to appreciate the Car Star Team to deal with me like a family. There was not a single moment when I felt that something is delayed or not to my satisfaction. Secondly, they are professionals and work with devotion. I would definitely recommend this company to my friends if need may be. God Speed!
I recently had my truck repaired at CARSTAR East. Although there was a delay in receiving a back-up sensor from RAM, they kept me informed of the status with regular updates. The repair work was very well done and my truck was cleaned inside and out. I am very pleased with their work.
Carstar is a great company to deal with. Staff are very friendly and listened to me rant about my stolen car, which was nice to get out finally. So not only are they there to fix your car, they will listen to your problems too haha! Great staff! Very thorough and really felt like I was being heard about my concerns with my car. All info was provided up front so there were no surprises later. I'm very impressed with this repair shop and will be recommending friends to go there. Phenomenal staff, can't say enough good things about them!
From start to finish CarStar was amazing! Mona was very helpful. She kept me informed, was very pleasant, and just all around great! CarStar finished my car efficiently, and fast! It was even done ahead of schedule! They detailed my car too! Left me waters in my car, and did a most excellent job! You’d never even know there was any damage. I’ve had to deal with body shops before that did not keep me apprised to anything and I would have to chase them. They made sure I knew exactly what to expect, got enterprise to come pick me up, the gentleman I spoke with (sorry I forgot his name) arranged to extend my rental (which wasn’t even needed because they finished so quickly), and did all the leg work for me. When I got off the phone with my insurance company the day of the accident, Mona contacted me very quickly to help me arrange for repairs. And was totally flexible with my schedule. All in all, I have to say it was an amazing experience! Thank you guys for everything!!
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