Edmonton, Canada
14407 121 St NW
N/A
+1 7804134131
For the past 2 months we have been plagued by bed bugs coming out of our base boards in our bedroom. Boardwalk did not conduct any investigation as to the source and showed no interest in conducting one when asked by myself, only offering to conduct a spray treatment to my unit. It’s quite concerning when your landlord would rather keep a potential infestation on the DL instead of addressing the issue head on and potentially solving the issue without any other tenants potentially being affected. Edit - grammar correction/rewording for simplicity
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Azeib the Property Manager is a Top notch Manager. She keeps the building super clean and tidy. Benji from the maintenance team got your back fixing all your needs. Great place to live and a fantastic place to call home.
I've lived here for about 8 months and the staff is amazing. Hallways and the laundry rooms are kept extremely clean. All the amenities are super close. Neighbours are all friendly. We had an issue with pests when we moved in and they had pest control here right away to fix it. Since they acted so fast they got rid of the problem in a timely manner so we had no long-term issues with any of our belongings. And I've just gotta add: in this city in any older apartment building or shared residence complex there are going to be pests. But thankfully the staff at Castle Court made sure they were taken care of instantly and they used a good company that took care of the problem right away. Once our fridge broke on a Sunday and maintenance was here within an hour to fix it, so that was a relief. We had to have our main window replaced in the living room and they put a brand new one in. No more leaks when it rains and thankfully since it's winter the new window keeps our suite much warmer. Also, the pet-friendly environment here is great for families with fur babies! If I could give Castle Court 10 stars I would! Boardwalk has been a real pleasure for us to deal with. Thanks for the great service!!!
My family and I have been living here for 3 years already. I have no issues on this apartment. Also, this is our home since we migrated in this country. I love the location because it has lots of access to the establishment such as superstore and downtown. The place has its walking distance to the bus stops, parks and convenient stores. The staffs are accommodating and friendly too. Lastly, this place is just a 10 minutes walk from and to my work. Thanks boardwalk for welcoming us here.
Booked a viewing to see an apartment not only did no one answer the phone or come to show me the place, no one called me to say that they couldn't make the appointment no one has even called me to reschedule an appointment after hours of waiting and viewing different places. If I could give zero stars I would.
While the apartments are serviceable good luck if a disruptive Tennant moves into the building, current management ignores complaints and refuses to evict absolute nightmare tenants. Terrible experience.
Landscaping is nice and hallways are nicely kept but apartments are crappy
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