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Edmonton Furnace and Carpet Care

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Edmonton, Canada

edmontonfurnacecare.com
Carpet cleaning service· Air duct cleaning service

Edmonton Furnace and Carpet Care Reviews | Rating 4.6 out of 5 stars (8 reviews)

Edmonton Furnace and Carpet Care is located in Edmonton, Canada on 9704 39 Ave NW Unit 127. Edmonton Furnace and Carpet Care is rated 4.6 out of 5 in the category carpet cleaning service in Canada.

Address

9704 39 Ave NW Unit 127

Phone

+1 7804850004

Service options

Online estimatesOn-site services not available

Open hours

...
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K

Kelly Musgrove

The initial customer service experience was great, booking the appointment was easy and the woman I spoke to was informed and very pleasant. Upon arrival the two men began work, I was in the middle of a meeting so I told them if they needed me for anything to come find me; I was in my dining room the whole time. I put my two cats upstairs in the master, and told one worker to let me know when they go into that room so I could shuffle the pets. About 5 minutes later I noticed it sounded like they were upstairs so went to check and see what room they were in, only to catch one cat running down the stairs. In full panic mode, because both doors were open and with the noise they were obviously freaked out, I began searching for the second cat hoping he didn't get outside already. I found him and threw both of them in the closest room I could. When I went upstairs the guy I had spoken to gave me a blank stare as I expressed my frustration that my instructions weren't followed, and the other tried to stammer out some excuse that he had tried to find me and failed to, so continued work. Later the same guy, I'm assuming the supervisor of the two, tried to sell me a different excuse as to why the situation occurred. At the end of the appointment they charged me an additional service which I had not asked for, and no one had come to me to check before they proceeded with the work. They left the dryer vent debris laying in our front garden bed without saying anything to me as far as clean up. Finally, they changed the less than 2 week old furnace filter replacing it with one we had already purchased and did not leave an extra filter as part of the service. I called the next day in the morning and spoke to a different customer service person, who was not as pleasant to deal with, and was assured that they would leave one at our door that day, five days later and no filter. All in all the service was completed, but I would not recommend this company nor use them myself again.

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Darlene B

This company did such a great job when we had them out to do our furnace and duct cleaning that we had them do our business warehouse hvac cleaning, and then had them out again to clean our carpets and area rugs in our home. For us to use the same company for both business and personal cleaning speaks volumes! They delivered on every promise they made and were on time, took great care not to damage or stain anything, and were happy to show me before and after photos of my ducts. (I took a few of my own and they were accurate). I’ve used many hvac and furnace cleaners in the past and the occasional carpet cleaners, but my days of hunting to get this service is over. This company has a place on my contact list and that’s a hard place for a company to get! I highly recommend them. Their pricing is awesome. Their service is awesome and they go the extra mile - literally (driving to Calgary to do the warehouse). I’m delighted with the results of their hard work. They are a great bunch of people to work with. Thanks!

M

Madeleine Wong

They were on time, professional, answered all our questions, did a good job cleaning the vents & carpet. Gill the owner went above, did his best to clean the dryer vent which was in a tight spot. Good job, would recommend. Big shout out to Julia the receptionist who is so pleasant on the phone, answering all my questions.

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Rollies Leslie

Very good job they are very knowledgable about the service. They walked me thru each procedure step by step Will use them again

M

Michelle Harder

The prices were great! Used some coupons. They fit me in at an earlier time, and they were very knowledgeable. Very friendly, will use this company again.

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Daphne M

They came in and didn’t mess around. Right to it and they did a great job. Unfit and his two helpers were very easy to talk to. I would definitely recommend this company to my friends family and neighbors.

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Clayton Cadieux

They were very friendly and Informative. I had called on a Thursday and they were able to get me in on Monday. Quick service and will definitely use them again

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lisa turner

Great company very professional on time , wore masks , polite and friendly....showed me there work before and after....I would recommend this company over and over again..,,thank you so much guys

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