Edmonton, Canada
8003 101 St NW
N/A
+1 7804326599
I won't give even one star to this company that my partner ask to check our furnace. Our furnace is not working during that time. My partner called this company and sent us a guy named Chris...Chris sits in front of the furnace..while he is on the phone talking to a family..in a few minutes later telling us that this part (posted picture) is broken and needs to replace. Did I ask how much? He said it would cost 800 Cads. And I said okay. After he left to buy it. I checked it online and it cost only 200..right away called him to come back and just make an alibi that will try to look for a new furnace if we are going to spend that much. Then he packed his things and lay down the receipt to my partner. He charges us 299.25 sayings it's Deluxe Furnace Cleaning and inspection package..wow!! You know we don't mind paying fairly. If you did your job!!! The next day we were serviced by PEAK HYDRONICS..name Dan. He doesn't know that the furnace is already checked by you guys. I just told him. It's not working...then Dan checked it. By simply opening it he already knew the problem. Just the sensor cap that is worth 25-30 cad. And he explains in detail while he was checking on it. Now tell me Chris you said that the problem is the part shown in the picture attached??? And it's worth 800 cads!!! Dan said it is perfectly fine. There is nothing wrong with it!!! Well, your company said that you are a specialist in this type of work...I don't mind paying a specialist who is true to his work than you scammers...if I did says yes to you and pay 800 bucks for that part that is not even the broken one. Eventually, it will still not gonna work and you will ask more to replace other parts again...until you squeezed so much from us. Please don't ever use this company to service your furnace. When we called the owner to inform them about what Chris did and ask 299.25 Cads from us..they said he is special and that is his rate....
like
Kevin is definitely passionate about what he does, he was upfront about the costs and went above and beyond. Arrived on time and finished in a timely manner.
What a scam. Kevin Cowan takes advantage of elderly seniors. Last year, he went door-to-door in Camrose, offering to clean ducts. He found my 86 year old grandmother’s house in Camrose. He offered to clean her ducts, she agreed and he charged her 2400!! We filed a police report, called him and warned him not to go back and he went back about one year later and charged her 768! We will be in touch Kevin Cowan!!
Had these guys out the other week. I haven't had any work on my system in ages. They were personable, quick and professional.
Caution Everyone. Same Story as previous. Company did the same disappointing sales gimmic to my Mother too. I have the copy of the work orders (which was three pages for one visit). Mom initialled the Vent work was complete. A second page for Furnace Service which was 299.25 (no parts required). They had Mom initial this page for 299. Third page was the summary of the work order shows work ( as below); If you see the work order and do the Math it doesn't add up,,...regardless whether they pay extra for vents (not marked). My Mother actually thought she was being charged 300....what she initialled. I am sure there was two or three people there, and no doubt confused my Mother even more. **For those of you with Seniors to care for please alert them of any phone solicitations, and make sure nobody enters the house without her additional family representative there. Further note here,...600 to clean vents in a small bungalow with an unfinished basement.
Deli
The best companies in the category 'Deli'