Edmonton, Canada
8008 95 Ave NW
N/A
+1 7804691307
The ground staff who deal directly without family members are the highlight and role models for all similar facilities. Thank you for all you do to make our parents feel at home and safe. I do have an issue with management fatigue in this time of Covid 19. Social workers do get tired, and when they do they must take a health break for their own sake. Top management should dress professionally and not look like they did not change from going to the Liquid Lounge the night before. Dress the part please and show some professional attitude. Once again, the strength of this facility lies in the consistently thoughtful attention and compassion that lies at the heart of the ground staff.
like
Small long term care facility that is old but reasonably well maintained. Private rooms offer adequate space but semi-private rooms are tight especially when trying to visit in room (pre-Covid). Outdoor spaces in summer season are small but pretty with many flowers. Most staff have positive and kind attitudes so my loved one feels happy, safe and secure. This has been a blessing during this time of reduced family visits due to Covid 19. Staff have worked hard to keep up with the ever changing visit recommendations from AHS and have managed this reasonably well! There have been no significant communication issues with nursing staff and administration; it is timely and appropriate. My loved one really enjoys meals and snacks - taste, quantity and variety appear to be suitable. Prior to Covid, we found the location to be great as it was easy to get to the nearby mall for an outing and the local neighborhood was pleasant for little walks. Bathing is the one area my loved one dislikes as there are only two baths in the building and due to staffing, must be scheduled - which is not received well.
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