Edmonton, Canada
7505 75 Street NW
N/A
+1 5874000798
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
The worst management I have ever worked for in my 19 years of service for this company... no longer working for a idiot,.
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Brought my truck in for an airbag recall. They had it done quickly. That's about all the good I can say about them. This was on April 16, 2020, when COVID social distancing expectations were widely known. In spite of that, social distancing measures were next to none. The employee from whom I sat across was actually sniffling. Tried to get me to to agree to almost 1000 in additional work because they did not know the history of the vehicle. Did not ask me if it had been serviced recently by someone else (it had). Of that 1000, 350 of it was to change the spark plugs. Yes, you read that correctly. 350 to change 6 spark plugs. It costs 32 for 6 plugs from Canadian Tire and it takes 30 minutes to change them (I know, I just did it). If you're doing the math, that's 600 an hour they wanted to charge me to change the plugs. Stay away. There are plenty of honest, reputable shops. This isn't one of them.
I had a great experience with Dave and John at Freedom Ford - very professional and knowledgeable. I felt comfortable in the entire process which was the opposite of the high pressure environment that came across at the other dealerships I visited (Koch and Team Ford). Thanks for making it easy and I love my new car!!!
Nothing but positive things to say about this dealership. Jon Gold was amazing. Worked for us and was extremely professional. I would recommend to anyone thinking of buying new or used.
The parts department at Freedom Ford is awesome! highly recommend getting your ford parts from these guys! Very quick and easy to deal with! Thanks for all the help guys!
Very unprofessional group of people. Unethical, I do not recommend Freedom Ford! Buyer Beware!
Don't use the collision center, used the service center.
Sales staff were committed to finding the right vehicle for me with follow-up calls to address any concerns that I may have.
Deli
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