Edmonton, Canada
11248 170 St NW
$$$
+1 7804846342
N/A
Wheelchair-accessible entrance
I always go Independent when I need anything for my wife. It is a great store and I’m always able to find something she loves! Kelli is simply the best. She is always super attentive and goes above and beyond to help me. Great service and I definitely recommend this place to everyone, otherwise I wouldn’t be going back at least a few times a year ;)
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I have mixed feelings about our experiences at Independent Jewellers. We had excellent service when purchasing my husband's wedding band and my necklace/earrings for our wedding. The consultant spent so much time with us to listen to what we were looking for and made suggestions appropriately. I would go back for the jewelry 100%. However, I would discourage anyone from using their engraving services. We had purchased knives as groomsmen gifts. My husband was not asked what size font or font style he wanted but he mentioned that it should be centered. I wish I had a photo to show how bad this turned out. The names of each groomsman were not centered vertically or horizontally on the blade and the font was so small. The groomsmen do not have long names either (only 4 letters maximum). This aspect of the business was super disappointing. Photo Credit: ENV Photography
My engagement ring needed a stone reset, I was told it will cost a total of 400. to reset the stone and retip all claws. *Note reset only not to replace the stone.* I had to take it back to get the sharp claws redone. 400. plus tax should have included a bit of gold to retip the claws instead it was taken from the underside of my ring which doesn't fit or match anymore. There's a big difference now both rings were the same thickness before this expensive and disappointing lesson.
If you make it out to Independent Jewellers, ask for Samara. You will not be disappointed! Samara helped my husband and I immensely; after asking what I had in mind for a perfect wedding ring, she showed me specific rings to cater to my expectations. After finding my dream ring, Samara educated me on the intricacies and characteristics that made my ring special. In addition, I purchased my husband's wedding band with the help of Samara. With the given situation, she was able to find the perfect ring for him! If you want to find a ring or just want to buy jewelry, visit Samara at Independent Jewellers for an impeccable experience!
Bonita is spectacular. She went beyond the realm of just selling jewelry. She is very knowledgeable. She is also patient, listened to what we were looking for and did not disappoint. I would recommend her to anyone who is looking to buy, create a piece or looking to have repairs/adjustments to their jewelry. We are looking forward to doing future business with her. She is fabulous!! Thank You Bonita
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