Edmonton, Canada
13030 St Albert Trail NW
N/A
+1 7804886494
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Everything about our experience with Konto was excellent. Wes in the store was so patient and helpful with us over multiple visits. The delivery team was super friendly. And we love the furniture we got.
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Peter at the St.Albert Trail location is FANTASTIC!! A My husband & I just bought a brand new house. We were shopping for new dining room & bedroom furniture. Peter was amazing at giving us suggestions, to find exactly what we needed & loved! He wasn’t pushy at all. He was very sincere about helping us, find what we wanted. He explained the stain protection plan, really well. We decided to go with it, it’s an excellent value! We will for sure refer anyone looking for furniture, to Peter. There are a few more pieces at the store, we have our eye on. Once we decide on those pieces, again we will deal with Peter.
This rating is based on overall experience. We had an issue with the color of the table we ordered. It appeared so different in the store than when it arrived to our home. I appreciated the quickness in which Fay Choy handled our return and reorder. Fay ensured our experience with Konto was a good one despite the table not being what we expected. He respected our space in allowing us to look around the store and answered all our questions without hesitation. He was professional and kind and was a pleasure to deal with. The delivery team of Mike and Luis were great. They called to advise me of the time window for delivery and were pretty spot on with their arrival. They respected our home and were efficient setting up our new table and taking all boxes and wrapping away.
Our salesperson, Iris was very helpful and accommodating. Pleasant, professional and easy to work with! She helped make our experience a positive one! She worked closely with her manager to be able to get us the best deal possible on our furniture. The manager was also very pleasant, helpful and accommodating. He followed up immediately with finding us a replacement piece for our chair and was successful in doing so. We are very happy with our purchase and even happier with the great deal! It was a very positive shopping experience and we would definitely shop here again.
My Fiance & I went furniture shopping here at Konto and were very pleased and happy with the service we received by Faye. He answered all of our questions without any hesitation. Always took the time to understand the question we were asking so he can better assist us. Overall we are very happy with the furniture we picked and Faye made it an easy process. We recommend Fay to anyone that wants great customer service; but most importantly, someone who listens to your needs.
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