Edmonton, Canada
8718 154 St
N/A
+1 7804200712
The drain flange from our bathroom faucet had cracked & needed to be replaced. I called PJ Faucet Plumbing & Heating in the am & they sent someone that afternoon to replace. I spoke to Mike & he told me exactly what to buy. Great customer service.
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We called PJ Faucet to get a quote on replacing our bathtub faucet. Mike answered the phone, he asked a couple of quick questions and steered me to an inexpensive fix that I could do myself. He asked for pictures and was answering my questions while running in the River valley in -25 cold. Down to earth responses and willing to forego his profit to help us out. This kind of integrity is rare and if we have a serious issue in the future we know who we will call. Thanks again Mike!!!
PJ Faucet was recommended to me by a friend who had used them before. I contacted the company mid afternoon on a Friday with my water heater issue. Within ten minutes or so the company boss Mike rang to say that he had one of his guys working quite close to my place and should he be finished up soon he would direct him on in.. Shortly after,he called to say this was unable to happen as his man I suppose was caught up..We had already arranged that the following Monday would be good as we had hot water but it was an increasing struggle to keep the pilot light going and the whole kit needed a bit of a sort out... Mikes next words were”I’m in the West end right now but do you know what I myself will come to you now”....we live not far from Sherwood Park Freeway off the end off of Whyte ave.Right across town without a second thought,leaving a meeting he was in the middle of too..Exceptional service doesn’t really cut it.This amazing person for the love of upholding his business particularly in these troubled times,put himself out without a second thought to provide a service to a new customer that is nothing short of exceptional.As he made my repair he constantly kept me up to speed with what he was finding and recommending and was not slow either....Fast efficient pleasant,knowledgeable helpful guy.In about an hour he was on his way,job done..The cost of my work was so reasonable to me that I would have no hesitation whatsoever in recommending P J Faucet and the boss Mike to absolutely anyone that has the time to listen..Certainly know which way I will turn with any further problems in the future..From my wife and me,great job Mike.Thankyou.
I really like that Mike calls me to communicate what is being done and if I needed anything else done. I like that he takes his time to tell me what is happening with my plumbing issue and what is done and gives me his expert opinions. They are honest and not like other places that charge a fortune to get work done and they are also good at what they do. I definitely recommend them over other companies and will definitely come back to them if I have any other issues. Thank you again so much PJ plumbing i really appreciate all of your help!
They were late by an hour. No big deal. He rushed the job saying it was my fault that he had to be at this job when he was scheduled to be somewhere else. He said he would come back. He phoned later said he would be there in an hour. I said I wasn't going to be home then and he shouted at me. We scheduled for a later time and he was 3hours late.,
Deli
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