Edmonton, Canada
10001 Bellamy Hill Rd NW
N/A
+1 7804233540
Wheelchair-accessible entrance
Customer service beyond terrible. Very unprofessional and lazy. Even small things like changing access code takes days and multiple follow ups. The office lose your paper work and they rush to sweep it under the rug by blaming it on the tenant. Turnover rate is high and the next person don't know things. You HAVE to keep records of everything just to protect yourself in case you need it in court. Office staff is rude and show no respect. Emails/phone calls are often ignored. All they love to say is we are sorry but we all know it's just trash. AND they charge 20/ month for admin. The room itself is great to live in. But find some other place to save yourself trouble.
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Park Square was our home for nearly 3 years, and we had a fantastic time there. The experience steadily improved during our stay, and I think this building has grown into a great bargain for tenants. Highlights included: 4 high speed elevators, spacious units and common areas, a brand new roof top patio with a stunning panoramic view of the Edmonton river valley (see photo), a brand new lounge/party room, nice gym, the beautiful river valley view from our unit, and the hardworking property management team. We would have considered buying in this building if units were for sale! If you're looking for a great and affordable rental building, definitely check out Park Square.
I have nothing but GOOD things to say about the building managers, Agnieszka and Sandra are a pleasure to correspond with. They are real people, and are friendly and inviting. I am planning to move into this building at the end of the month, and am super excited! the view is great, the elevators are super fast, cats and dogs are welcome, the suites are big and bright with lots of natural light, appliances are newer with not much wear, and the bathtubs are HUGE, rooms are smaller but will fit a king sized bed - will follow up in a few months to make sure this 5 star rating is still up to par!
My boyfriend and I have rented a suite here for going on two years. We really love the views, the suite and since a major appliance upgrade in the kitchen the quality of life has definitely been enjoyable. The location is wonderful! You can exit from the visitors parking to the river valley or on the main floor (9th floor) and will be just over a block to Jasper Ave. We've found the parking to be secure and convenient. Of course our experience hasn't been without hiccups. The ladies who previously worked in the office left much to be desired but that has since been resolved. Every time we've submitted a maintenance request the response has been quick and attentive. Unfortunately the parking elevator was out for a bit but we understood that during COVID it was taking a little longer to get the parts needed. These issues do get handled though. Daniel and Dixie in maintenance have always been super friendly. We hope to continue living here for some years to come and appreciate how things have been handled long term. I'm sorry that some of the folks that have written bad experiences - in all honestly, I believe this apartment building is a solid A
For anyone who lives in the 7th floor, this is what you would expect from your kitchen. And claiming a maintenance is not gonna work. Because what they will do is reply your email saying that the issue has been fixed. But the truth is they don’t even sent someone to check.
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