Edmonton, Canada
14318 128 Ave NW
N/A
+1 7809038142
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I had the pleasure to work with Carter for a sewer scope inspection. I was amazed with what they can do! I highly recommend Pro Drain Techs!
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Pro Drain Techs recently installed a new drain line to repair our existing line that had shifted over time. Ryan, the project lead on site, as well as the rest of the crew was professional and completed excellent work. I appreciate the care and attention to detail that they took throughout the process: the carpet was protected with heavy duty carpet runners, the grass was power-sweeped after the dirt was replaced, and minor damage was repaired. They were in contact with us throughout the entire process so we knew what was happening and alerted us to any challenges.
We used Pro Drain for a sewer scope during the process of buying our home and they were amazing! I don't really know anything about sewers (this was our first home) and their tech was so gracious as he explained everything we were seeing on the scope to me and answered all of my questions. He gave explanations I could understand with no background knowledge and he was professional and didn't make me feel silly for asking questions or needing more clarification about things that I'm sure were so simple to him. Furthermore, after we had our scope, we were in a position where the sellers could take care of some work that was still under warranty but I needed to call for an opinion and quotes for work that Pro Drain wasn't even going to complete for us. The same tech helped me and he gave his own time to talk me through the process even though another company would be performing the repair because they were the ones with a warranty with the sellers. I cannot say enough great things about our experience with Pro Drain and we will definitely be using them in the future for any of our drain-related needs!
My appointment was for 230pm and they called and asked if they could come right away. They arrived when they said they would. Both men took their boots off, wore masks and were extremely polite and professional. They unclogged my bathroom sink and left no trace behind that they were ever here. Would definitely recommend this company. Carter and Brennan were AWESOME
Very prompt and professional service. Pro Drain came in and replaced my main sewer line and added a backwater valve. All in a day and a half. They did their best to keep the disturbance to a minimum. All Well done thanks,
Deli
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