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SUITS By Curtis Eliot Ltd.

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Edmonton, Canada

suitsbycurtiseliot.com
Custom tailor· Men's clothing store

SUITS By Curtis Eliot Ltd. Reviews | Rating 4.6 out of 5 stars (5 reviews)

SUITS By Curtis Eliot Ltd. is located in Edmonton, Canada on Scotia Place, Tower 3, 10072 Jasper Ave Suite 239. SUITS By Curtis Eliot Ltd. is rated 4.6 out of 5 in the category custom tailor in Canada.

Address

Scotia Place, Tower 3, 10072 Jasper Ave Suite 239

Phone

+1 7807577848

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Maggie L

Was ready to purchase a suit for our wedding and was really hoping to get things ordered on the same initial visit. Unfortunately customer service was extremely unwelcoming. After looking through color swatches for about 10 minutes with little help, we asked if we could bring the swatch just a few steps out the store to see it in natural lighting. The salesman threatened that if we chose to do that, we would lose the privilege of options for customizations because we were running out of time and that another customer was coming. We spent a total of 15 minutes there and left. We understand that appointments are 1 hour, but please also value your customers' time and business in return. Oh, and he wasn't wearing a mask or any PPE.

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Rick

These guys are awesome! Decided to give them a shot after being referred to them for their top notch professional approach from a few of my co-workers. I walked in on a Thursday after work and was greeted by Jared, he explained me their process and how they custom tailor their suits with a number of different measurements that most tailor's don't. My body is a bit off in the arms and the shoulders but Jared made sure to measure each part separately for a complete custom Fit. We sat down for about an hour and half and picked out different fabrics and jacket styles for my Big Day. They have a ton of different styles to try out to find the perfect suit, and a ton of different inside liners and buttons to truly tailor it to anyone's liking. The suit was here within 3-4 weeks and I was told to come in for a final fitting in case there was a need for some minor alterations. There was no need for the alterations as the suit fit every part of my body Perfect. Big shout out to Jared, Nana and Ritchie for all of their help throughout the process, these guys are easy to get ahold of and always respond quick to emails. Thanks for hookin me up boys! I will definitely be back

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Colin James

Bought 5 suits here for myself and my groomsmen. As a result of having my wedding postponed due to the pandemic, my groomsmen have only recently gone ahead to pick up their suits, as our wedding date is now set for late this coming summer. Extremely disappointed, as one of the staff we were dealing with let myself and my groomsman know that they wouldn't be willing to cover alterations to a suit that's being worn (and I quote) \more than a year away from now\. I was told that if they were to cover these alterations for \every customer walking through the door\, they wouldn't survive as a business. A) The wedding is 8 months away -- covering ONE alteration for a custom made suit on which we spent considerable money on isn't only standard, but expected when shopping at a retailer that advertises high-end services. B) If retaining clientele at any point in your professional / business ventures, much less during a pandemic, is in any way a priority of yours, then you would do anything and everything you can to do so. Altering a suit ONE TIME, is nowhere even close to going above and beyond in this regard, and your unwillingness to do so has and will result in the loss of future profit on your end. I hope this review shines a light on what was an unfortunate example of both lack of professionalism, and a complete disregard for client service and satisfaction. If we had been treated as more than just \every customer walking through the door\, I would have considered our service on par with what we paid for. Unfortunately, this was and is not the case, and these customers that were once excited to walk through your doors and into your business, will now be going elsewhere. Not only for the one time alteration that, again, is standard and expected, but for all of our future business as well.

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Bare-E Raws

Great service with very friendly and knowledgeable staff. Nearly endless designs to choose from at good price points and everything is customizable. You can make a very expensive suit with fine Italian fabrics or a more cost effective suit. Would recommend this place as I had a great experience here when buying the wedding shirt that I required.

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Jamie Manship

A friend of mine gave me a wonderful gift of three custom made shirts by Curtis Eliot. They arrived today and I absolutely love them. Fantastic fabrics, craftsmanship and presentation. Thank you Jared for making it all happen. You guys are amazing. :)

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