Edmonton, Canada
N/A
To whom it may concern, is it ok to have the same barcode on two products from two different countries ? One of your employees answered “ it’s not a problem as long as it’s the same price.” I thought to bring up in case there is a better answer ! If you take a look at the attached pictures you’d know what I’m talking about !
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I'm not a big fan of shopping at superstore. I really hate the having to buy groups of 2 or 3 to get the deal. The self checkouts aren't very good in my opinion. Love the pc points but overall I avoid superstore whenever I can.
Would not recommend for click and collect. Often cannot pick products on time. My last experience was awful. They did call ahead to tell me my order would be running late. I had booked an 8-9 pick up timeslot. By 9:40pm I called to check the status of my order. They said it was almost complete and I told them which parking space I was waiting in. I received the email about my completed order. I called again 3 times. 2 times no one picked up and a third I was hung up on. I finally got through at 10:15 and was told by customer service and a "manager" that they are sorry, but they are closed and no one will be bringing my order out. I asked them to cancel it. The next day around 11am I called back to make sure it was actually cancelled because I had not received a notification. The customer service person let me know they had not cancelled it. She apologized and cancelled the order for me. She was so pleasant which is the only reason this review has 2 starts instead of 1. Click and Collect in this location is not work anyone's time.
Went to the store today Nov 21 2020. Safe to say we won't be going back. There was massive amounts of people in every aisle, no markers on the ground to indicate direction which meant every aisle packed with people going everyway. Seems to me that they have forgotten we are in wave two of a global pandemic.
Very good place for grocery shopping;however, I don’t like their washroom.
It's has been one of my main stores for grocery shopping. They did well during their recent renovation with some confusion on finding products. With the map always at hand you can figure things out easily. The point system is good, I have a 20 worth of free groceries on my next shopping.
Pretty good! Click and collect is amazing!
Deli
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