Edmonton, Canada
20821 9 Ave SW
N/A
+1 5874893770
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I have purchased 3 beautiful saddles, 2 bridles, clothes, dog supplies and horse care products at Tudor over the last 2 years. I've also had tack repaired and altered. Being able to trial tack to be sure it will work for you and your horse is the best! I love that the store has moved online as well, it's easy to search the webpage from home to see if they have an item before purchasing new. I have started consigning my child's outgrown riding apparel, horse books and toys and I like being able to check online to see if anything has sold. My daughter likes to browse the store and use the credits to buy things for her best mare. The staff have always been friendly and helpful.
like
I always receive kind, pleasant service here and have consigned many items with them. Items sell fast and I like how I am able to view my balance online and put it towards purchases. The store is clean and well organized with new items at great prices coming in all the time.
Would give zero if I could. Unhelpful. Ordered a blanket online that had already been sold in store, was told it was \accidentally put in the system twice\, and refund would be issued promptly. Took nearly a month and 5 phone calls to receive said refund. So scammy on consignment items. Severely discount consigned items without talking to consignor, does not contact when items are sold, ignores when consignor requests item be pulled and put aside until they can be picked up (unable to due to moving, and then covid - item still sold at SEVERELY discounted price even though consignor asked for it not to be). Takes forever to recieve money from consigned items, instead offers in store credit. Does not check soundness or quality of items before selling. Had stirrup leathers break on first mount, seen saddles purchased from there for good money with broken/twisted trees. Absolutely unimpressed, would never recommend to anyone. Used to buy all my tack here ... Sad to see how downhill it has gone.
I haven't used these people yet but was hoping to. Unfortunately I work until 5 so I don't see it working out to become a customer. So my rating is only to make a comment I can't objectively great the store
A great selection of tack, apparel, and other horse-related goodies! Staff have always been super friendly. Consigning with them has always been a breeze, especially now with their website. Have yet to visit the new location (with the virus and all), but I’m looking forward to when I can.
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