Edson, Canada
3228 1 Ave
N/A
+1 7807237712
On-site services
Over the years I have had a few plumbing emergencies and they have been quick to respond.
like
They showed up within 15 minutes after I called and fixed my furnace 15 minutes after that. We are very thankful
We just had someone came to unclogged our kitchen drain. They told it would be 120/hr 45 for truck. Guy came and he was so so so slow and he took close to 4-7trip to his truck from kitchen each was approx 5min. Started at 12.06pm finished 1.15pm. They gave invoice of @1.25hour(9min30). Very unprofessional, do not recommend to anybody, they only concern about their invoice.
My house has a domestic boiler system which we have regularly maintained. We were hearing banging noises recently and called several boiler companies to assess. Previously, we had used companies out of Edmonton to complete this maintenance. Given the cold weather, we were trying to have someone come out today. Our regular contacts could not see us until next week. We called Roy's Plumbing and Heating and they were able to send a technician immediately. Upon arrival, the technician completed an assessment. He found the boiler high and low temperatures were improperly set causing the boiler to become a pressure boiler. As well as this, he noted the pressure gauge on the boiler was not functioning, the pressure regulator valve on the make up line was not functioning and the cold air intake was not installed correctly. The technician took time to explain the issues, diagnosis and the settings of the boiler. He completed the repairs in a timely manner and since the maintenance, the loud bangs have disappeared and the boiler is functioning correctly. I would recommend this company for boiler maintenance in the greater Stony Plain area. Ashley and Daryl of Roy's Plumbing & Heating provided excellent service with the diagnosis and repairs completed in a timely manner.
Well this is for the Stony plain store and it was as follows i had no water in my house so i called these guys to help and they installed a new jet pump to tel me after a 1600 dollar bill my line could be frozen!!??(there should have been a diagnosis done first I think any way), so I still had no water and no help as they do not have the tooling to check if a line is frozen which i thought was a little strange??? so finally got the line unfrozen (it was only a little bit on the end of the pipe in the cistern as I let it get to low) on my own and then the pump worked well, only to see that their installed pump was leaking a little (from their installed fitting). So called them up to have it done under warranty which they did no questions asked, but now after the fix of the small Leaks I constantly had air in my system !! Which I did not have before the tech was there the second time??? So i called the boss and there was no way he was going to step up and send some one again, just did guess work what it could be!!! so im stuck with it again .Did some research and all it was was the tech that came to me the second time forgot to tighten a fitting correctly !!! Really not good customer service! with their warranty this was only a 10 day time span will never deal with again so CAREFUL!!! just about money nothing else!!!
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