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Educational Testing Service

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Princeton, United States

ets.org
Corporate campus

Educational Testing Service Reviews | Rating 1.8 out of 5 stars (4 reviews)

Educational Testing Service is located in Princeton, United States on 660 Rosedale Rd. Educational Testing Service is rated 1.8 out of 5 in the category corporate campus in United States. ETS is committed to advancing quality and equity in education for all people worldwide through assessment development, educational research, policy studies ...,ETS is committed to advancing quality and equity in education for all people worldwide through assessment development, educational research, policy studies and more.

Address

660 Rosedale Rd

Phone

+1 6099219000

Open hours

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HORRIBLE WEBSITE! HORRIBLE CUSTOMER SERVICE. My test was canceled, the website crashed. I was put on hold for an hour. Trying to re-register took almost TWO HOURS due to technical glitches. CLUMSY Covid procedures, lack of communication between ProctorU and ETS. To have to pay 150 per test navigate a stone-age website is a slap in the face. I hope this company crashes and burns. I want my time and money back.

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Iurii Rodyk

Do not recommend. Revenue is important, but being greedy is not the way for a giant company with multi-million revenue yearly. First, I was convinced to change my exam from the one in the test center to Special Home Edition and they claimed \it's the same\. Now, AU and NZ don't accept it, but nobody cares.

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Steffi Vo

I cannot recall when I have ever experienced such poor product and service. 3 times an online test was cancelled and started, 3 times their system crashed and the test could not be completed. No explanation, no apology, only unprofessionalism.

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H

This company (Educational Testing Service aka TOEFL), its business model, its pricing and business processes need to be thoroughly investigated. The business practices clearly border the limits of legality. How can it be possible that I was told by this organisation that I cannot communicate in English (speaking test) when I have completed my bachelor and master in English and I have lived, and worked, in English speaking countries for years. There are two things that explain it all: money and monopoly. They never have enough, and because students have no choice they are forced to pay and repay...

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