El Cajon, United States
903 Broadway
$$$
+1 6194472700
N/A
In-store shopping
Wheelchair-accessible car park
Brianna was very helpful and she got all new phones for my family. I highly recommend going to this location if you need new phones for you or your family. She helped with putting the phones together and getting everything set up.
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I came here some time last year. Added my nephew to my account. Walked out went home saw their was extra 27 in fees from add on that were added to my account that I never added on. Fast forward to 06/09/2019 I Port my number over to get service and a free phone. Same girl who helped me out last year helped me out again. She automatically put me on the 60 plan with out asking what plan I wanted. So I figure all I'm paying for is 60 which is fine. Looked at the text messages from metro welcoming me etc and saw the 70 is due every month on the 8th.. called metro said why 70. They said a 10 security feature was added on. Once again this girl added something to my account with out me knowing. As long as the girl who was working the morning of sunday 06/09/2019 is still their I'll never be customer at that store again. It's B.S this person is adding stuff to my account with out asking me.
Ask for Brianna when you get it she is very respectful and 10/10 when it comes to professionalism. I bought i brand new phone and I love. She was fast and effective should be promoted to manager already!
Alex was great! Helped me get a tablet for my son. I saved a lot of money..... So I this is a second review. Alex was awesome again. I appreciate when a place of business remembers me by name. I had a problem with my tablet. My 4yr old broke the charging port. Alex helped me in getting another one. And he gave me a great deal. 5 stars again!!!!
Had a great experience. Switched from sprint made everything so easy for me was really worried if I was making the right decision. They answered all my questions and concerns great company.
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