El Cajon, United States
139 N Magnolia Ave
$$
+1 6193348858
N/A
In-store shopping
Bought a IPhone 11 paid it in full cost me 700.61 after taxes for a 600 phone. I was like dam taxes are expensive 100.61. Everything was fine. Look at my bill they charged me for a 40 prepaid refill when I got a plan. Called the store talked to the manager gave me some excuse that if you pay the phone in full it cost more so they had to charge me the 40 to make the phone cheaper. I called 3 different T-Mobiles and they told me that’s a lie. They charged me 40 prepaid to pocket the money. I wouldn’t go to this T-Mobile they try and steal from you.
like
Best store in San Diego, don't waste your time going somewhere else. I had a terrible experience at another store and the manager Carlos was able to help me sort out what they had done and guided me in the right direction to resolve it. I definitely recommend this store and will only be going here in the future.
I’ve been with T-Mobile over 10 years . All I got to say is this location the stuff knows exactly what they’re doing they answered all my questions and help me order my iPhone especially ( Priscilla ) she’s very friendly she walked me through every step and was very knowledge about her job at the same time there’s another guy I forgot his name tall ( Iraqi) guy he was very friendly and helpful.he was able to help me with my shipment return . Thank you guys so much this is my my favorite store to visit from now on 5 star ️ ️ ️ ️ To both associate
It's so hard to find a good Tmobile location with good customer service! We had been to this location on several occasions and had thought we had finally found a good place. Sad to say I went in this morning with a phone service problem and was told it was because we had a cheap plan basically called cheap customers even though we have unlimited EVERYTHING but couldn't take the time to even look up the account! So sad for the ones who work hard to make this store reputable.
Best T-Mobile store I ever seen, on terms of customer service very friendly staff will definitely be our family main store from now on, thanks
Deli
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