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Hoy Volkswagen El Paso

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El Paso, United States

hoyvw.com
Volkswagen dealer· Auto parts store· Car leasing service· Used car dealer· Car dealer

Hoy Volkswagen El Paso Reviews | Rating 4.4 out of 5 stars (8 reviews)

Hoy Volkswagen El Paso is located in El Paso, United States on Volkswagen Building, 1122 Airway Blvd. Hoy Volkswagen El Paso is rated 4.4 out of 5 in the category volkswagen dealer in United States.

Address

Volkswagen Building, 1122 Airway Blvd

Phone

+1 9157062200

Service options

DeliveryIn-store shopping

Offerings

Car washOil changeRepair services

Open hours

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Richard Pacheco

Today we Picked up our Brand New Atlas! With Alberto Velazquez our sales experience was sweet and to the point. I felt the entire time was hassle and stress free, including the trade-in of our previous car. In the end we got to the number we liked and got our new car! We love it and I will go back to Alberto in the future and highly recommend him.

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Michael Aguirre

One of the best and stress-free car buying experiences I have had. Gustavo Holcombe was great at communicating with me. I sent him info on my expiring lease and vehicle I wanted to look at. He made sure we were ready to go for a test drive when I arrived and answered all of my questions. The negotiation process was pain free as the final number we agreed on was also easily agreeed upon and I was driving home in my new Tiguan fairly quickly. Part of the reason I chose this dealership was the great reviews and I can see why they are this way. I would recommend buying from Hoy for sure.

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Rebecca Maese

Best Car Buying Experience! My husband and I had the pleasure of working with Luis A. when purchasing our VW Atlas. Luis was exceptional with communicating with us. We don’t live in El Paso and the distance was never a problem in our communication or customer service. He went above and beyond for us and we will definitely purchase again from Hoy VW. Thank you Luis

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SAMUEL GUTIERREZ

WORST experience EVER!!! Salesman was incompetent and it was evident he did not want to sell my daughter a car on 15 March, 2021. Wasted our time! My daughter was ready to purchase the car and the salesman it seemed we were wasting his time! Could say more negative comments about the salesman but it would be best if I do not! If there were a negative score he would have gotten that!!!!! A note to all veterans! Hoy Fox does not give a military discount for your service as I was told by the salesman. Hope all veterans see this and stay away from this dealership!

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tannia gonzalez

Worst experience I went for an express service and Josh who is the advisor didn't even made eye contact he was too busy chatting with other agent. The SERVICE department NEVER respects prices they always want to charge even if the warranty covers it. This is not the first or second time they dont respect prices and want to charge for things the car doesn't even need. The owner needs to pay more attention to the SERVICE department JOSHUA and the service director WILLIE ESTRADA have the worst customer service skills. I guess HOY Volkswagen only has decent customer service for Mercedes owners.

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Chelsea Lynch

Had a great experience with Kevin and got exactly what I wanted at a great price. Highly recommend over other dealerships in town.

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It’s GurrNade-

Honestly it’s very rare and I mean very rare to find a salesman like the one I had. The process was the smoothest I’ve ever experienced and was able to negotiate and have my demands met with no trouble at all. I’ve always herd about Hoy and their deals but now I’ve actually experienced it and it feels amazing. The sales consultant Mr. Alvarez is terrific at his job. A very rare salesman. Hoy as a whole was amazing at what they do. You get what you want while they get what they want so win win at the end of the day

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Taylor Moreno

Drew Hoy and his team made my car buying experience like none I have ever seen. The attention to detail and customer service were incredible. I’ve never experienced anything like it. Luis Abregon was a class act and so helpful with any questions I had.

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