El Paso, United States
6335 N Mesa St
$$$
+1 9155845408
N/A
Rented a trailer from this U-Haul and had a great experience. We had trouble with the trailer hitch, they fixed it quickly. Trouble with the tail lights, fixed it quickly. Blown fuse, went out of their way to help us fix it. Everyone that helped us went above and beyond to get us out of the parking lot with a great U-Haul experience. Probably one of the best rental experiences I've had in 20 years of renting U-Hauls. Would definitely go out of my way in El Paso to rent from this shop again. Thanks again.
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they worked on w car without wearing a mask and the people in the front counter were not wearing masks as well.
My wife and I needed a 10 foot truck to move some furniture today. And we just drove down to this U-Haul where we met an actual quite professional Adam Cooper. Mr. Cooper stopped what he was doing and introduced himself, and had us on our way within 15 mins. We had not problem with the return and Mr. Cooper helped us refill our propane tanks which was at a far better price than the local grocery store (Cough Walmart cough). It is refreshing to deal with an actual professional, who knows exactly what he is doing. I highly recommend Adam Cooper, and U-Haul for being smart enough to have him on staff...
Thanks G! She was very helpful and answered any question we had. Will recommend this location to friends and use again.
I received excellent customer service, the truck ran well, and great price.
People who own this place are trash, people help out and do their job but service was garbage would not recommend
People are super rude, super unhelpful - I work in real estate and my office is across the street and my work involves moving clients in and out of homes. I was looking for a reliable service to help clients and was completely let down. The people here have no patience for the smallest things and are in no way willing to provide good customer service. DO NOT RENT FROM HERE !!! THEY WILL NOT HELP YOU AND ARE RUDE !!
Uhaul charges you 100 security deposit that's "not charged" to your account although in my case it actually was charged. I had to waste my time chasing customer service to return that money only for them to refund 29.95. Will not be using uhaul again and will be advising others to use a different company to avoid this problem.
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