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Viva Chevrolet

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El Paso, United States

vivachevy.com
Chevrolet dealerAuto repair shopCar finance and loan companyMechanicOil change serviceUsed car dealerUsed truck dealerWheel alignment service· Chevrolet dealer· Car accessories store· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Truck dealer· Used car dealer· Used truck dealer

Viva Chevrolet Reviews | Rating 4.1 out of 5 stars (8 reviews)

Viva Chevrolet is located in El Paso, United States on 5915 Montana Ave. Viva Chevrolet is rated 4.1 out of 5 in the category chevrolet dealerauto repair shopcar finance and loan companymechanicoil change serviceused car dealerused truck dealerwheel alignment service in United States.

Address

5915 Montana Ave

Phone

+1 9152472086

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

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Chris Ramirez

This is the first time I’ve brought my truck to viva Chevrolet. I was greeted by Chris Guerra as soon as I pulled into the service drive. I dropped off my truck in for the first oil change, Chris made sure to get my truck serviced and returned to me in a timely manner. I appreciate the fact that my truck was parked in front when I picked up and I didn’t have to wait for someone to go get my truck and bring it to me. I’ll make sure to return to this dealership and continue bringing my truck to Chris in the future, excellent customer service!

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Enrique Contreras

I recently made a car purchase here. Be careful of the hidden charges. The financier at the time of the purchase didn't let me know that he was charging for DOWC theft protection, customer booklet, and road. It was additional 1, 600 added to the selling price. The only thing he did let me know was that he was charging for the owner protection plan. I went to see if he would take off those charges, but he let me know that he couldn't take off the DOWC theft protection, customer booklet, and road since I already signed the agreement. The only thing he could cancel was the owner protection plan, but it would be prorated and it would take about 6 months to get the money back to the bank. Make sure when you purchase something look at the additional charges.

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Jesus Salazar

Air Bag Recall: First original appointment was for March 16,2021 and upon arriving was told it could not be fulfilled because of no parts, so why was I given the appointment? Told part would be available in a week. Was not called back until April 2, 2021 and had the appointment set up for April 6. All after that went as scheduled and had vehicle returned promptly. It seems that the right hand doesn't know what the left hand is doing.

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Jerry Nunez

I would like to send a huge “Thank You” to Gus for taking great care of me when I took in my 2019 Chevrolet Silverado for routine maintenance. He not only ensured that my vehicle was serviced properly, but provided me with a loaner vehicle so that I may get back to work while my vehicle was getting serviced. As usual, he went above and beyond to make sure that my experience was quick, convenient, and overall hassle free. Great job!!!

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Latoya Rutherford-Littlejohn

So happy my husband and I decided to stop here! We really appreciate the outstanding world-class customer service of Chris and Orlando. Their professionalism, care and patience was out of this world. They were detailed with explaining the details of the contract and the about the pricing of the cars. We’re grateful for all of the hard work and efforts in getting us a great deal for our 2021 TrailBlazers!!! Thank you!!

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Harry Axelrod

I was traveling by car from Illinois and experienced minor trim problems that needed service. Stephanie set up a convenient time for the repair work. I was provided a loaner while the work was being done. The work was finished sooner than expected and we were on our way. Not only Stephanie, but all the staff I met were very friendly and genuinely concerned about my visit.

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Abraham Martinez

I went to this dealer with my mind set budget wise. I knew what I could spend and what I couldn't. I repeatedly informed the rep that was helping me of my budget and that I wasn't budging unless there was an extravagant deal I couldnt pass not to far from it. He still wasted my time even after knowing the certain vehicles I was test driving were completely out of my budget. Then the finance manager was explaining finances(monthly payment, apr, loan terms) to me as if I was a child. I did my due diligence prior to considering going to this dealer. I wouldn't recommend this dealer to my worst enemy. Horrible sales tactics, no masks, and absolutely no consideration for the costomer. Oh yeah and by the way, my wife caught the majority of the reps laughing at me for not budging on there outrageous prices. I hope someone sees this review and thinks twice about going there for their car buying needs.

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Philip Fulmer

I made an appointment online through the dealer website. I dropped off the vehicle early, but was told the appointment was just so the car could be seen that day, not an actual appointment time. The appointment was for 2:45, and it was for an oil change. The service advisor called me at 5:00 to let me know the car was ready for pick up. They did not charge me for the first oil change, which I'm sure made the government happy as it's a GSA vehicle. The only reason I did not give 5 stars was for the appointment time. If you are going to advertise online appointments, please note that appointment times are not accurate, and it is only to ensure the car will be serviced that day. Thanks.

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