Elk Grove, United States
8456 Elk Grove Blvd
N/A
+1 9162627888
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Kudos to Derek, Sam, and Kenny with excellent customer service, professional, and very friendly. These guys took care of my car needs and were very honest about there work. They also assured me that I have chosen the right shop for my fix my car and will get the job done right and also gave me a discount because they care about returning customers. Thank you guys for a job and service well done! I highly recommend this shop.
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Awesome service honest work.
I had ordered the royal flush which includes transmission flush brake fluid flush power steering flush radiator flush coolant flush and none of it was actually performed .when my wife drove the car back the coolant was almost over due to leaking because they had forgotten to close the cap so I took it to the low nearest store to have it redone and three four years later we found out that they never actually did the transmission flush either because my car broke down dude overheating of transmission. when we took it to the store for repair they told us that the transmission fluid had never been changed because of which it was overheating I would absolutely never recommend like Masters at elk Grove .
I went there because I was told by a certain oil change company that I needed new brakes. Spoke with Sam on the phone and he was super friendly, knowledgeable, and personable. I was told to bring my car in at a certain time and ask for him. He was busy with another customer so I spoke with Derrick instead. Derrick turned out to be amazing as well, friendly and straightforward. After the inspection it turned out that I only needed new rears instead of both. I was informed of this and offered the different option levels. The car was done quickly, and I was able to pick it up straight away. I could not recommend this place any higher, I grew up in a small enough town that we all knew each other. Getting my car serviced here felt like that, like they genuinely cared about my experience.
Do not go here. Please. You will be sorry. Bearing went out 2 weeks after brake service and oil change. Take it back. They charge me 400. Now I just went to take the car in for an oil change to a different spot and they just called me to tell me the oil cap was missing and the dip stick was half was out. Now there’s oil all over my engine. Never in my life have I heard of such incompetence. Please don’t go here.
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