Elk Grove, United States
8440 Auto Passage Dr
N/A
+1 9163122158
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Just wanted to say thanks again to Rhonda, Dave and Vanessa for their excellent service once again. I needed them to take care of a warranty issue with my window tint and it was handled professionally in a very timely manner today. I’m very confident each and every time I walk through those doors I’m going to receive the best service which is professional, courteous, timely, etc. from start to finish. I would highly recommend giving them a try.
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I got my engine detailed here and it blew me away how much of a great job they did! Attached are the before and after pictures. I highly recommend getting this done.
Excellent service, exceeded my expectations. Very easy to deal with. Honest & knowledgeable. Very good work.
I was involved in a major accident and my vehicle was damaged. It took a while to be repaired due to delays in getting parts with the Covid restrictions effecting shipments, etc. EGCC did an incredible job on the body repairs, in fact you cannot even tell it ever had any damages, right down to the details of the body parts alignment, and paint ! Josh kept me appraised of the progress throughout the process. They were gracious enough to provide me with a loaner vehicle as well. The manager, Peter also was so personable and professional and took the time to meet me and thank me for my patience and business. I will recommend this business to my friends for the quality and thoroughness they insure when they repair a vehicle!!
During the July 4th weekend I purchased a new 2019 Mazda 3. To help protect the exterior and interior I also purchased the Full Body Clear Bra and LuxCare Interior and Exterior protection. On 7/17 Mazda of Elk Grove took my car and said it will take a few days to complete all the work so they gave me a free Rental. The Clear Bra and Luxcare is done at Elk Grove Custom Detail. I got my car back on 7/20. The car looks amazing. I couldn't be happier with the interior and exterior. I am so happy I got the clear bra, I do a lot of freeway driving and I am constantly getting hit by small rocks. Clear Bra practically pays for itself with the amount of times I get hit with rocks. Now rocks bounce off and don't leave any marks or scratches. I will always insist on getting Clear Bra for future car purchases. I have a leather interior and after Elk Grove Custom used Luxcare on the seats they have become softer and they look 100 times better. I haven't spilled anything on them if I do I know to remove what I spilled as soon as possible otherwise the warrant may be voided. My car has a beautiful shine now and I feel very confident it will stay looking new for many years, as long as I take care of it. I can't review any of the people that work there because everything went through Mazda of Elk Grove. When I picked up my car on the inside was some paper work about the Clear Bra, its guaranteed for 10 years and it gave information on how to take care of it. I am very happy with the work that Elk Grove Custom Detail Shop did on my car. The only suggestion I have is I wished Elk Grove Custom gave more information about the LuxCare product and information about how to take care of the interior and exterior. Would I recommend Elk Grove Custom - Yes, I highly recommend them!
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