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Kenny G & Company Fine Jewelers

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Elk Grove, United States

kennygandco.com
Jewelry store· Jeweler· Jewelry appraiser· Jewelry repair service· Watch repair service· Jewelry· Jewelry Repair· Watch Repair· Watches· Retail· Jewelry designer

Kenny G & Company Fine Jewelers Reviews | Rating 4.1 out of 5 stars (8 reviews)

Kenny G & Company Fine Jewelers is located in Elk Grove, United States on 7440 Laguna Blvd Suite #112. Kenny G & Company Fine Jewelers is rated 4.1 out of 5 in the category jewelry store in United States.

Address

7440 Laguna Blvd Suite #112

Price range

$$$

Phone

+1 9166919600

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

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B

Barbara Stenmoe

Very nice employees the work they Do repairing my necklace was great they have beautiful Jewlry

A

Angela Mick

I called in advance of going in. I arrived and no one greets you when come in. They didn't want my business, because all I wanted was two batteries changed in two watches. I offered to come back later. They told me to go to Batteries & Bulbs.

R

Roshá

Great service and work. I had a ring that needed to be downsized and a couple diamonds replaced. It was recommended to increase the depth for all the prongs to prevent future loss. The end result was perfect. Very happy with the work done and corrections made.

C

Chetara Jones

Excellent customer service by McKinseyhe truly made me feel like a valued customer....with a little hiccup from the vendor McKinsey went well beyond to make sure my ring came in time and it did....i truly appreciate McKinsey and the whole Kenny G team you guys help made my special day a little less stress and my fiancé loves the ring....again thank you guys

A

Anthony Miranda

Went in with the intent to purchase something. I told salesperson my budget. After her showing me 7 or 8 things that were 2 to 3 times what I intended to spend she said she could ask the manager about a cash price. I said ok, and it seemed like the manager was insulted by the being asked... It wasn't even my idea to ask him. I dont disearve rudeness. business lost forever.

K

Karina Anguiano

My ring was supposed to be ready today! the receipt says after 5pm! so i waited.. I called right at 5pm lady says theyre closed &i asked why no one called me stating my ring is ready based on promised date! she asked for my name and then says oh yes its ready, so of course i am like so can I pick it up she goes no the doors are locked! So i paid 100 to get it resized for them to not even call me before they closed so that i can have my engagement ring ? specially on New years &knowing that tomorrow they will be closed &Thurs. ! very frustrated and upset! I dont care how busy the guy is you stated the date &shouldve called or shouldntve stated a date right before new years!

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NucBastardsMom

I had 5 rings sized and several watch batteries replaced. 2 of the rings broke after I wore them a few times. In both cases, they said it was my fault. I paid to have one of the broken rings repaired but took the 2nd one right back in. The manager wouldn’t repair it and said I “clearly bent it.” He offered to solder it but wouldn’t guarantee it. He said I should have had it reshanked instead of just sized. They didn’t suggest that when I paid them to size it. I wasn’t rough with the rings though he said I was lying. One snapped when I took it off. To speak to the “ rough handling” he accused me of, I’m a 64 year old woman. Not a weightlifter or rock climber. The roughest thing I did was dusting and pushing the vacuum. 2 of the watch batteries failed within a week. They did replace those but broke the crystal on 1 of them. Of the 2 rings, 1 was an heirloom and the other my wedding ring. I decided not to take the ring back for the free but unguarenteed solder job. I decided to pay another jeweler to repair their repairs. 3 trips in for repairs turned into 5 trips and would be 6 if I thought it wise to have them work on my wedding ring again. I also have to take in the other rings they sized because it’s probable that they botched those jobs too. This company is not trustworthy. Especially not for your precious jewelry.

B

Brian Frizzie

Exceptional experience! They did absolutely everything they could do to help me out. Definitely went above and beyond. Excellent customer service. Tom ensured that I will be going to Kenny G for all of my jewelry needs

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