Elk Grove, United States
8760 Center Pkwy
N/A
+1 9165126177
We've been living at Laguna Creek Apartments about 2 years now and we love it. Some of the reasons why we moved here is because they are pet friendly, located in Elk Grove near the highway and is affordable for this area and has lots of shopping centers nearby. The size of the units are pretty big and spacious. The staff here are all so wonderful and friendly. Marisa is an awesome Community Director who goes above and beyond to help with any accommodations and issues we have. She is very courteous and knowledgeable and I like how she enforces the rules/policies. She is also quick and responsive to any concerns or questions we may have and gets matters resolved in a timely manner. Marisa is very professional and cares for the community overall. Adriana, the Assistant Community Director is also awesome, very sweet, personable and super cool since day 1 of us moving here. She's been so helpful with issues and concerns that we've had in the past as well. Kudos to Marisa and Adriana for being an exceptional management team that truly makes a difference because they care about the residents and the place, and I hope they will remain here. The maintenance staff, Lee and Maria are super sweet and friendly. They always wave or greet us when passing by and they do an excellent job on keeping the property clean and well kept. Maintenance issues and repairs are resolved in a timely manner and done properly the first time every time. Thank you Laguna Creek for all the work you do!
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I love the atmosphere and all the residents are respectful. I recently needed servicing done and Lee was able to fix multiple issues quickly and effectively. Thank you Lee and LCA team.
We have been living at Laguna Creek Apartments for 5 1/2 years. It is such a great and convenient location in Elk Grove. I love living by the preserve and park, which is down the street, where we walk and feel safe. The complex is kept up and always looks nice. I love the view from my apartment and there are some great sunsets you can see from the preserve! The staff (Marissa and Adrianna) at Laguna Creek Apartments have been nothing but helpful and have always attended immediately to any thing we have needed - whether it was a question about something or a service request. Maintenance, especially Lee, is super attentive and always takes care of service requests in a timely manor - and if there is a delay, he always communicates why. He is also really good about my cat and making sure she is safe whenever I need something fixed. Recently, I was having an issue with my water heater over New Year's weekend so I called the emergency number for advice because I wasn't sure what to do...I was told I would get a call back shortly. Well, I didn't get a call back, instead, 30 minutes later, there was a knock on my door and it was Lee, who drove 40 minutes at 8:30pm at night to \look\ at what the issue was. First, I felt so bad that he had to come out so late and leave his family and second, I was not expecting anyone to come being that it was a holiday weekend - just a call! He let me know that he would notify the office and it would be fixed first thing next business day. If you need a nice, safe and convenient place to live in Elk Grove, with friendly and attentive staff, I highly recommend Laguna Creek Apartments!
Marissa and Adriana are true professionals they are very efficient very structured I must say there service is awesome magnificent spectacular sensational. Message to the owner you have an impeccable residential manager and Adriana is a true team player. I would like to personally reward both with a spot recognition for outstanding service performance and dedication to the residents of Laguna Creek apartments.
wasting huge amounts of water
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