Elk Grove, United States
9637-9601, Flame Tokay Way
N/A
+1 9162490558
Be Warned!!! Extremely unreliable. I was scheduled 3 times for ice maker repair and they never showed or never called. They are quick to get your credit card info and supposedly schedule however after the 3rd NO SHOW NO CALL this company is a absolute JOKE!!!
like
I called to try and book an appointment. I described the problem and gave her my address and agreed to a time slot. After I gave her all this, the robot sounding lady said there would be a 70 trip fee just for them to come out, whether or not they could fix it. She asked me for my credit card info. I balked at this since it made me a little uneasy that I’ve never met them and they are going to charge me. Then she said they would send our the closest repair service. I said “so this isn’t the actual company, this is just a call service?”. She said “that is correct”. As I began to respond, she hung up on me! They hung up on me because I was uncomfortable providing a credit card before anything was done! Technically, the actual person who owns the company might be terrific and do great repairs. But this call service they use hung up on me!
I guess he must have worked on every problem because he took him a minute to figure out the issue and start work on it. Glad i have finally found a competent appliance repair company i will use anytime.
Mark arrived after a couple of times trying to fix our appointment to fit my schedule. The problem i needed help with, is the strange noise i noticed a few days ago coming from the vent hood fan. He inspected the situation and worked in it. I left him to run an errand, when i got back he told me i kept him waiting. I am really sorry for keeping you waiting, i never expected it to be fixed quickly. Thank you and i apologize again.
We only needed a change of parts and it was readily available. I already gave up thinking it couldn’t be fixed today. Same day repair service. What a life saver.
Thank you for restoring my washer and the price is affordable
Tech is friendly and competent.
Very helpful and a pleasure to work with
Deli
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