Elk Grove, United States
9444 Harbour Point Dr
N/A
+1 8338386115
I have tried to contact by email to get back my deposit but management simply insists. I was contacted by “central billing” with no name in the email. As a hard working individual for my income, I was not intimidated by this method and I replied back to that email. I paid my rent and bills but they want the deposit and even a cherry on top?! Yes! Believe it or not, after paying monthly rent and bills I somehow owe more than the deposit. Keep a close eye on charges and don’t fall for it!
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I am writing this review, because it seems to be the only way to get their attention. I have tried emails, calls and going in person to get a refund from this facility from when we moved out. I am throughly disappointed in the apartment complex I lived here for 4 years and in the last two years my husband’s work vehicle was broken into twice. I had to tell the manager to close the gates, because I felt that was contributing to the problem. It was left open every night, the security only comes by once for a few mins and leaves. When I asked for the security cameras that should have caught the break in, I was informed that they were fake cameras. We paid so much to live in this facility thinking it was in a safe and gate community. If it wasn’t our car it was our mailboxes, that were being broken into. Yes the apartments look nice, but eventually you realize the counters are cheap stickers, it will peel and get into your food! A lot of the “amenities” are cheap and many repairs were done so poorly, that eventually my husband would just fix it instead. There's a noise issue all hours of the night, if it were my family or friends, I wouldn’t recommend this apartment complex.
I am writing an updated review a month later to report that I still have not received the portion that is owed to me. I moved out six months ago and there’s been a lot of back and forth that has amounted to nothing. Jason said he would resolve it within the week and that was a month ago. I have tried calling, I am so tired of the unprofessional behavior of this establishment.
Good luck getting your deposit back or getting response from emails from management!
Deli
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