Elk River, United States
10215 Twin Lakes Rd NW
N/A
+16122841550
Kyle and all there did a great job coordinating with power and gas to make a smooth pro install. They dealt with the challenges of the existing power hook-up and made it all come together nicely. Well done and would not hesitate to have Kyle and company (sorry didn't get co-worker's name) do any further work done if necessary. Thanks again!!
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Colton Carter of Midwest Electric & Generator, Inc. did a very professional job of coordinating and installing our new Briggs & Stratton generator at our boarding home in South Minneapolis. He responded politely to a slight change I asked for and was an excellent person to work with. I am happy with the work he did and am relieved we now have a back up generator.
Shawn and the 2 with him did an exceptional job. They explained items at the end of the generator installation. They were polite and knew what they were doing. In all they did great
Very pleased with the job that the Midwest Elect people did in getting my 22kw generator delivered and set up today. Shawn was punctual, courteous and informative. They did everything that was promised and before they left both technicians took plenty of time reviewing my unit making sure I had a complete understanding of what was installed and how it was to operate. I am very satisfied with the company and the service they have provided so far. Thanks The Carey's
Didn’t get proper permits before completing work Didn’t pass inspection for mechanical permit. Very poor work (see photo). Installation of ventilation fan for bathroom. Midwest would not come out to fix this, my husband emailed with the president and could not get them to repair the work. A few weeks after they installed we turned on the fan and all the overhead lights went out. Midwest stated they could not come fix this for a week. Called other electricians who told us Midwest needs to be the one to fix. Midwest came out and charged us again to fix. Had to call the city (mechanical permit) and the state department of labor (electrical permit) to find that Midwest had not gotten the proper permits to complete this work despite stating that they would do so. The man at the dept of labor didn’t seem surprised about the complaint against Midwest. He got them to refund the money for fixing the power outage as we should not have been charged for this. Midwest had another company we never heard of (Practical Systems) get the mechanical permit so that when it didn’t pass inspection it was on Practical Systems rather than Midwest (almost like they knew it wouldn’t pass inspection). During the inspection the city inspector specifically told us not to fix the work in the winter as it is not the proper time to work on shingles. Midwest wanted to come out to fix in January, we asked them to please wait until spring. After all the trouble we had my husband took off the day from work to be here when they did the repair. The technician called in sick and they couldn’t send anyone else. We paid almost 1,000 for this terrible job. Never refunded a single penny of the original work.
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