RB's Computer Service

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Elk River, United States

rbsmn.com
Computer consultant· Computer store· Data recovery service· Computer Networking· Computer repair service· Computer service· Computer support and services

RB's Computer Service Reviews | Rating 4.4 out of 5 stars (8 reviews)

RB's Computer Service is located in Elk River, United States on 19112 Freeport St e109. RB's Computer Service is rated 4.4 out of 5 in the category computer consultant in United States. Since our company’s conception in 1997, we have grown to become an industry leader based on the principles of superior customer service, affordable pricing, and honest advice. At RB’s Computer Service, your satisfaction is our top priority. We have a trained team of certified computer and networking specialists capable of diagnosing and repairing any computer or network server problems that you might have. We offer in shop, as well as on site computer repair services. Are you looking for a new laptop or desktop computer? RB’s Computer Service can build you a custom laptop or desktop computer to your specifications, and without any of the adware and trial programs that you find on computers purchased from the those “big box” computer stores. Also, if you need to get rid of an old outdated computer, we can recycle your old computer hardware for you.

Address

19112 Freeport St e109

Phone

+1 7634413884

Company size

1-10 employees

Headquarters

Elk River, MN

Founded

1997

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Cole Mathisen

STAY AWAY!!! I brought my MacBook pro in for a screen replacement and was told it will be over 100 to inspect the computer. I asked if I would have to pay that even if it couldn't be fixed? He said (owner I believe) typically no, just depends what we have to do to diagnose the computer. I thought that was fair and went along with dropping my computer off to get fixed for a hopefully reasonable price. I get a update saying my computer needs the screen replaced. Which I already knew when dropping off my device.. I was also informed that the part is out of stock and they will keep an eye on it and try to get one soon. More time goes by with no luck so I pick up the computer and get charged over 100 just for them to look up a part and tell me something I was already aware about with my computer... Disappointing but it is what it is... Until now, is why I am extremely upset and writing this review. Apple has since fixed my mac for under 700 and his quote was about 800 if I remember correct. (but he couldn't even end up getting the part...) So even if he would have fixed my computer I would still have been at over 100 loss. I suggest anyone to at least check apple pricing first as in my case that should have been my first choice. At least my computer is fixed now but this company didn't deserve any of my money just to overquote me and take a service charge for looking a part up.

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Corey Buhl

These guys are great. Reasonably priced and friendly. I swapped my gaming PC into a new case and couldn't get it to boot. I was asked about what happened, he did a diagnosis and found the power supply randomly failed. I was able to warranty the part myself and he installed the new one. And like that I was back up and running. These guys are good. I think anywhere else I would have been charged for a bunch of parts I didn't need. The technician kept all my cables clean and neat and did a excellent job. Thanks again guys.

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Rodger Harris

This place is great excellent service. Friendly service.

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Charlene Anderson

Not really impressed with their pricing. My daughter brought her laptop in because it was having issues. They claimed to have fixed it, but the next day she tried to use it and it didn’t work. We paid them 120 for the work and had to bring it back in just to find out they couldn’t fix it. They refused to refund her the money she spent, but rather give her a discount if she needed any further work done on a different item. I believe they knew it was unfixable and took her money. I get having a diagnostic fee, but not a 120 fee.

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Jaiden Kent

Brought it in awhile ago and they were very quick and had to bring it in again recently and they were again very quick. Really professional and nice to me. Definitely would recommend this place!!

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Ken

Todd did an excellent job at a reasonable cost. Thanks for your great service.

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Ann Salo

Through two businesses and our personal computers, RB's has serviced our computers with excellence and in a very timely manner. A huge plus is that they listen with a smile and make their customers feel appreciated.

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Me & You plus 2 blended Family fun

I can't honestly give a non bias review but I can say they work hard and are transparent in their business. The staff are wonderful and always willing to help and go the extra mile. Support your local businesses!