Elko, United States
4450 Pioneer Way
N/A
+1 8887425877
Delivery
Wheelchair-accessible entrance
I had a package that I paid for faster shipping. It got to there facility and they didn't even try to deliver it. They just returned it to sender. I contacted the sender, we both contacted ups and had the item resent, with instructions as to what to do with it. . They did the exact same thing. As soon as they got it. They returned it to sender. Every time I contact ups. They say they will call me back... haha they never do. This is not an exaggeration, I'm talking 5 times. ( Lazy ) !!!
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I ordered a package off amazon paid for next day delivery, ups came around 11 am to deliver it. they knocked on my door and by time i got to the door they were getting back in their truck with no package at my door so i figured it would be in the mailbox it wasn’t a big package, it wasn’t in the mail box and so i check my amazon to track my package and it says the delivery was canceled and it’s being sent back. “customer didn’t want”. i wasn’t even able to talk to them how are they just going to assume i don’t want my package because i couldn’t get to the door fast enough.
This ofc wasn't open for the 2nd day in a row to ship boxes out. They r short of help to help customers w/ shipping matters so I went to ship it on 12th st. & court on elko
This has got to be one of, if not the worst UPS in Nevada. Seriously, I don't understand how it can be so hard to just deliver a package. Every time I have to have a UPS delivery I can count on it being a hassle to say the least. "Package out for delivery" definitely doesn't mean you'll be getting it any time soon in this area. The call center is horrendous, they are barely even understandable on the phone. Avoid UPS if at all possible in Elko county.
They were very helpful in getting my order transferred from Wendover to Elko even though it almost got sent back on the day it was supposed to be here in Elko but luckily we were able to go to ups before it got sent to Wendover. Thank you to all the people at the Elko UPS with getting our order to us the Henson family
On October 9th around 930 or 10 Am a UPS driver ran over and killed my dog Pearl. She’s 50 lbs. no one knocked on our door to explain this accident. We looked for three hours for our dog, the local animal shelter was also involved. We found her in a heap next to logs that create a circle around a driveway I have reported this a few times with different employees and actually a UPS Driver who assured me he would contact his supervisor in Elko Nv to report this. I have not received any mail, text, phone call regarding this travesty. A simple we are sorry might have helped. Instead we get nothing. Not even a text. Nice company you are in charge of. Thanks for nothing except MAJOR heartache
Fast and easy, a little out of the way. But good service
I have an issue with a young woman driver. She speeds down our street (Cherrywood Way). Because it is a residential neighborhood with lots of little children the speed is posted at 10 mph. This woman far exceeds the limit. Do you not train your driver's to obey the law? I just saw her speeding again. If I see it happening one more time I will call the police!
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