Ellenboro, United States
113 W Washington Street
$$$
+1 3048693070
N/A
Kerbside pickupDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick bite
I went in for breakfast. The First Lady at the register immediately walked away after she helped a customer before. I was not greeted, nor was I asked to wait just a second. The looks as if I should not have been in there from the entire staff. The manager eating her food while handling other customers food. She didn’t touch mine. A gentleman walked up clocked in and immediately apologized for the wait and asked how could he assist me. He and the quality of the food is what made the second review 2 star worthy. If it wasn’t for this young man, the manager and the initial cashier alone would make this a 1 star. Almost felt like between the manage and the cashier felt that my presence was threatening. I stopped at the same one later this evening for dinner and 3 girls are talking not taking their jobs seriously, giggling at their phone when clearly work needed to be done. My fries were cold and not fresh, the young lady that bagged my food up for me threw the bag as if she was silently telling me to get out of her store. Being big in customer service I would not go back to this place based on the actions of the following people in this post. The saving grace was the young man diligent about providing good customer service. A district manager should pay this store a visit and see how or if the atmosphere changes.
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Staff very friendly, store is clean, the food is as good as McDonald's gets. I'm glad I stopped in here before heading back to Parkersburg area. :)
The girls that were working lunch in the drive thru on 02/12/21 are awesome!! They went above & beyond with customer service for us that day & we will continue to be loyal customers!!
Went through drive through . Person was nice . Good was fresh and hot.
Went through drive through and we all had a good lol
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