Lake-Spar Holiday Lets

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Ellesmere, United Kingdom

lakespa.co.uk
Holiday accommodation service· Cottage rental

Lake-Spar Holiday Lets Reviews | Rating 1.7 out of 5 stars (5 reviews)

Lake-Spar Holiday Lets is located in Ellesmere, United Kingdom on Oakleigh Farm, Welshampton. Lake-Spar Holiday Lets is rated 1.7 out of 5 in the category holiday accommodation service in United Kingdom.

Address

Oakleigh Farm, Welshampton

Phone

+44 7812769057

Open hours

Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

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B

Boris Bollockov

Booked for a weekend on AirBnB. Nice place, but that's it. Couldn't decide what was worse - the "customer service" (ha) or their spelling. Oh my. What a pair of nasty money grabbers. Just don't bother, you'll be glad.

J

Jodie Ward

This stay was a total shambles from start to finish! We booked via Home Away and received a call a week later to say the place we booked was already booked and they had to move us to another of their properties on site. We accepted as it was such short notice. We were then asked last minute to swap from Saturday - Saturday to Friday - Friday. So we made arrangements with our car hire and work to accommodate Keith's request. His request came with a promise of a meal to apologise for the late notice and mess up. We later found out that this was only a main course and when the receipt was given to Keith he commented on us eating "the best on the menu" - 2 of our party of 4 had burgers?! (this still hasn't been paid for!!) When we arrived, we were told that the place we were moved to couldn't be used as we had dogs (which we were very clear about in our booking and specifically searched for "dog friendly" accommodation). This seemed a problem and made us feel awkward when arriving with our dog! So we were now back in the original booking that was "double booked"?! We enjoyed our stay, albeit noticing the hot tub has a camera facing it and the pool table you had to pay 1 per play! Keith has left us a bad review saying we left the place a state (with terribly worded messages that aren't entirely understandable) but we can categorically say the place was left as it was when we arrived, other than slept in beds and used towels! Apparently our dog ruined the place!! (attached is a photo of our terribly behaved dog!!!) Utterly disgusted with the whole experience and treatment from Keith. He's rude, unapologetic about his mistakes with bookings and seems to be running what can only be considered a scam. I would avoid booking at all costs!!

L

Lyds Yate

Hi Keith, You seem to be avoiding me at all cost! My emails, Text, phone and you deleted my message on facebook. Pls let me know when I will get my money back, thats all my family wants.

A

Adeela Parveen

I advise not to book if you are doing so for the hot tub because it is disgusting. The host charges a substantial cleaning fee but will try to get more money from you for things like unwashed dishes. You have to take your own bedding including duvets and pillows which is included on the booking but then you get a message saying to bring your own. The host is rude , doesnt acknowledge any problems, turns the facilities off before you need to leave eg electric and then tries to blame you for everything. If you dont cover yourself by taking pictures of the property before you leave ( which luckily we did ) the host will make up damage and try to falsely charge you for it. We actually ended up getting a partial refund from airbnb for all the inconveniences.

L

Leoncalne

Keith the owner couldn't organise a piss up in a brewery, muddled up the booking and asked us to move to a different house assuring me it was just as good, then we get there on the day and he decides that due to us having dogs which he knew about moved us again but only once we arrived, this combined with a pool table you have to pay for and cameras on the hottub, left us feeling like we were in the midst of a wierd and frankly odd couple, avoid at all costs