Ellesmere Port, United Kingdom
94 Whitby Rd
N/A
+443457404404
Strange opening hours in comparison to every other bank I have ever visited. The majority of the team here are lovely, however, one more senior lady made me feel like a criminal when paying some money into my account having sold many of our possessions to help support us financially throughout the Covid period. To literally look me up and down and ask ‘where and how did you get this money’ was an absolute insult.
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The staff are always very helpful here. The disabled entrance is another thing it was quite difficult. I was pushing my mums wheelchair so obviously was behind it and the access was a slope running up from the right of the side of the door so a sharp turn at the top and the button was on the far left of the door so I couldn't reach because I couldn't get passed mums chair and mum who has sight problems couldn't see it so she put the break on I had to go back down and round to the front to press it then run back to push her in the door which took forever to open and then had to be pushed because it didn't open far enough very annoying.
worst bank you'll ever have misfortune to deal with, waiting over 2 months for a mortgage decision, probably going to lose the house now because of HSBC. Whatever you do, don’t be tempted by their good rates, it’s really not worth the hassle. Also they will charge you 300 conveyancing fees even if you have your own solicitor!
Called in on spec today with Internet banking queries... very helpful lady, nothing too much trouble .
Good bank with easy access.
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