Ellesmere Port, United Kingdom
36 Stanney Ln
N/A
+441513558879
If I could give this place a 0 rating I would. Went in for my repeat to be told it wasn't there and the woman in charge who I believe to be told is called Sarah was so rude and hot headed towards me. Very unprofessional and rude the way she spoken towards myself considering I am a customer...her customer service skills are very poor and evidently needs to go on a anger management course with the way she speaks to you. I would not recommend this pharmacy unless you want to be spoken to like rubbish. Poor young girl who came out afterwards to help me I felt sorry for as Sarah was evidently mistreating her staff as all I could hear whilst waiting was shouting, swearing and abuse towards her staff which other customers in the shop were also acknowledging that it was not right as the poor girl looked flustered. An inspection should be made there to make sure her staff are being treated ok as that was an experience in which I have never seen within a pharmacy before in my visit. Horrible woman who needs to get some manners towards her customers and also respect for her staff there. Would not recommend at all would avoid at all costs as your medication will not be there. In response to your reply, if you think a genuine complaint is 'suspicious' then I would think that is poor management altogether. I am a customer there and it's a poor response to say you have no evidence of me as I have been a customer for ages there so that is poor on your side even as a pharmacy as my details should be on your system seeing as my prescriptions always go there from the doctors...and your staff have no recollection of the event? This is ridiculous not happy at all with the response will be taking this further and changing pharmacy.
like
A very reliable chemist. I'm so pleased I moved to them for my husband's medicine. Thank you.
To be honest, the majority of times that I have visited this chemist it has been ok, saying that, the last few times I went to pick up my repeat prescription I was told that someone had forgot to order it, although they did give me what I needed straight away on a emergency supply I was still a little disappointed with the service. Staff are always very polite and friendly but could be a little more efficient.
Unprofessional never again
Thank you to Sarah and all the staff for tracking down some drops for my son which no where had in stock. They went above and beyond for me yesterday 25th June and had them sent over from a different branch. No other Pharmacy I visited offered to help. Well done guys
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