Ellijay, United States
8249 Boardtown Rd
N/A
+1 7064878300
First off we called because on a very cold day, the heat was not turning on; the person we spoke with at JF Maxwell, who was very kind, attempted to troubleshoot the problem by phone to avoid the cost of an on-site visit. Although this didn't work, we really appreciate the attempt to save us some dollars. The gentleman that did come out was very good, very helpful, thorough, professional & conscientious! Excellent service & highly recommend this company.
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I called after hours expecting an answering service and spoke with J F Maxwell II. Jeremy called within minutes from the office setting up an appointment the next day since I told him I wasn’t in desperate shape and didn’t need anyone out right away. James III came out the next afternoon checked out the unit, told me what he found and what needed to be done, left to get parts, came back and got it running. He worked later than a normal quitting time (I assume) he, like his father and grandfather, is too professional to say anything about working past normal quitting times. Jeremy and everyone I’ve had the pleasure of dealing with at JF Maxwell over the past two years are competent, polite, professionals who take pride in their business. I can always count on them and I’m very grateful.
Very helpful on the phone prior to eventually needing to come to my house to fix something. Honest guys, responsive and made repairs without gouging me or suggesting additional work I didn’t need.
The technician was fabulous. I will use hi again and so will my entire family. 5 STARS
James III came to inspect our unit, and he is very professional, friendly and prompt. He is also very knowledgable and explains any question you have. Excellent service, well run business, and nothing but good things to say about this company.
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