Elmwood, United States
6121 Jefferson Hwy
N/A
+18005758785
The service department at this Location needs some help and better training. They have had one of my vans for more than 3 weeks. After over a week of not hearing from them I had to call to let them know that I have cameras in my van and that I could see that there had been NO activity on my van since the day I dropped it off. I only get updates when I call or text and it's typically the same story, \We're working it.\ This Location will never get to service another vehicle in my fleet when I get my van back. Also, they are not honest in the repair work when purchasing used vehicles from them. Have a mechanic check anything from here before you purchase it.
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The service department tried to charge me 450 and 1000 for an electrical harnesses... I had the vehicle towed to another dealer and it cost 250 vs the 1450. Service Advisor Ron is nice but tech needs more training.
Great place to do business. Great people, honest nice. Would recommend to anybody. My man Joe Mayo in finance is the TRUTH !! straight from Miami and can’t forget my salesman TIA !! no credit or bad credit they get it done
Jordan was super welcoming and helpful to me. He also made it very simple for me to find what I needed. I thought I would have difficulty trying to understand what I needed, but after talking to him, he helped me easily understand. Overall, my experience here was handled very well and professionally through the help of Jordan.
Brought my hybrid in for an oil change and the Mgr quickly took care of my car. Thank you again for the great customer service
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