Ely, United Kingdom
21 Waterside
N/A
Bought outboard from Liam yesterday. Excellent service would definitely recommend. Keen prices too
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Friendly and professional, great guys to deal with. Very knowledgeable with lots of good advice and experience. They have a very well stocked store - and if what you need isn't in stock they can get it fast. They also have an excellent website full of information. I really recommend these guys!
FUMING. Just got off the phone to this hideous company. Placed an order last week, didn’t go through due to a problem with their website. Rang them to sort the problem, they said go to their new website and buy from them. When on the new website where it wouldn’t let me buy as using My work delivery address. Didn’t go through. So I ordered it to my house. Sage pay was accepted but was waiting for confirmation. Rang them today and they said they had emailed me (they hadn’t) to say it was not accepted. Offered to come in and pay cash and they started be rude and abrupt accusing me of being a fraud. Absolutely useless
I recently purchased a Suzuki outboard from EBC marine, friendly and helpful advice was offered before purchase, and a few days later I was able to drive over to them and pick up my outboard. Whilst I was there they were able to sort out a couple of extra tank connectors for me to follow in the post a few days later. Very helpful staff and great prices, thoroughly recommended.
Exceptional customer care and knowledge of outboards. I bought a brand new 4hp mariner from them this summer, which then had to be tweaked a little by them under guarantee. They were friendly, polite, professional and very helpful when buying the outboard. This was followed up with brilliant customer care and outboard knowledge when the engine required repairs. They had me back on the river in a matter of hours. I will certainly be using them into the future. Their current google rating (Sept 2017) is completely misleading. I received a five star service and excellent value for money.
Ten days before launch day, on checking my Honda outboard,I found a cooling water problem. Richard ( EBC Marine ) talked me through the likely causes, supplied the spares in 3 days. A couple of hours with the socket set and we’re in business. Great practical advice and spares back up.
Best price available for the product. There was a slight delay in getting product from their supplier and I was given a phone call immediately to keep me informed and check everything was still OK with me for my order. Staff were friendly & courteous. Couldn't fault them
Very pleasant people to do business with. Prompt response to enquiries. Competitive pricing and next day delivery. Wrong item was sent due to some confusion about it but another was delivered the very next day. Highly recommended.
Deli
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