Jackson, United States
455 W Broadway
N/A
+13077396111
I just left my urgent care appointment at this facility. They got me in quickly, the reception desk team as well as the nurses were great and professional. They were all wearing masks and following the COVID guidelines from CDC and others. Unfortunately I cannot say the same about the doctor who saw me, Dr Blue. I was shocked when he walked into the exam room without a mask and proceeded to be very close to me (needed for the exam of course) still without a mask on. I am in the medical field myself and we are still taking all of the necessary precautions. I was in shock and couldn’t express my concern while I was there so I called the office after the appointment. I told Dr Blue that I was crying and concerned and I worried that I could have been exposed. His response was that he believed masks were not effective. I tried to express that even if that’s his belief he should give his patients the option of seeing a different doctor who will wear a mask. If you desire care at a medical facility who respects your individual safety concerns then this is not the place for you.
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I never write online reviews, but felt one was in order here. Dr. Blue and his staff were amazing to me. I had flown into Jackson Hole from Nashville and somehow contracted a case of pink eye. Two days into my trip and I was in unbelievable discomfort and couldn't even drive because of the sensitivity to light. I made it to this clinic and was extremely happy with the outcome. The receptionist was very polite and conversational with me about the area. I had no problems signing in. The clinic accepted my insurance, and there was a minimal waiting time. The doctor even had prescription antibiotic eye drops on hand, saving me valuable time and hassle of having to wait at a pharmacy. I was feeling much better within a short period of starting the drops. Dr. Blue and his staff pretty much saved my trip from being a total bust! I'm thankful for my visit there, and highly recommend.
Went to get a COVID test. Arrived when they opened to find a large group of other people waiting to get tested standing outside of the door not following any social distancing guidelines, not wearing masks, etc. Very concerning given some of these people are potentially showing symptoms of a deadly disease. There is a banner outside that says they will come out to test but this is inaccurate, they won't. Before leaving, I observed AN EMPLOYEE of Emerg-A-Care walk outside without any PPE (no mask, no gloves) and distribute clipboards of paperwork to the crowd of patients waiting to be tested. To witness this type of utter carelessness at a HEALTH FACILITY is extremely disturbing. SEE OTHER REVIEWS WHERE MULTIPLE OTHER PEOPLE MENTION FACILITY IS NOT FOLLOWING GUIDELINES. THEY SHOULD BE REPORTED TO TETON COUNTY.
I really like this place. Dr. Blue and his staff are great people.
Not following CDC guidelines for Covid. Doctor was not wearing mask, and not wearing gloves. Outrageous and unprofessional. Apparently he is the owner of the practice and responded that he doesn’t care what the medical board thinks when asked why he isn’t following guidelines. I would not recommend going here if you want someone taking COVID seriously.
Called this place to ask if the doctor will wear a mask because I'd read reviews that he doesn't, guy said "if you want to believe that, go ahead, I don't have time to speak with you" and then hung up on me. I wish he'd answered the question instead of hanging up with me.
Ths front desk and nurses are super nice and helpful. The Doctors took care of my needs. Just a really easy place and comfortable place to go when you're not feeling great.
Prompt service and a friendly staff. The doctor was straight forward and gave me solid advice which has proven to be very helpful. Dr. Blue is an exceptional physician!
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